Learning and Development Manager

This large organization is committed to fostering a culture of continuous learning and development. With a strong focus on employee growth, the company provides innovative solutions to meet the evolving needs of its workforce.

Main Responsibilities

• Develop and execute the organization's Learning & Development (L&D) strategy aligned with business priorities, talent requirements, and organizational objectives.
• Conduct comprehensive training needs analyses through job evaluations, performance reviews, skill-gap assessments, and close collaboration with business leaders.
• Create, implement, and maintain a competency framework to guide recruitment, promotion, and career development decisions.
• Design and oversee impactful learning programs, including onboarding, knowledge transfer, leadership development, and soft skills training.
• Manage course setup, user experience, and reporting processes for all learning initiatives.
• Identify and source external training programs and providers to complement internal offerings.
• Build and maintain strong partnerships with external training vendors (e.g., agencies, industry associations).
• Monitor the quality and effectiveness of outsourced training, leveraging feedback and performance data to inform future decisions.
• Develop and manage talent assessment tools to evaluate competencies, identify high-potential employees, and address underperformance.
• Collaborate with business leaders to design career progression maps and structured development tracks for Finance SSC.
• Measure L&D program effectiveness using data-driven methods (e.g., post-training evaluations, performance metrics, competency progression).
• Prepare regular reports and insights for leadership on learning impact, participation rates, and talent development outcomes.
• Stay abreast of global L&D trends and introduce innovative learning solutions.

Leadership & Development

• Foster a service-oriented and performance-driven culture within Finance SSC in collaboration with operational finance roles.
• Assess Finance SSC resources against skills, workload, and availability, considering project-specific requirements.
• Support future Finance transition activities to enable immediate capability enhancements and continuous soft skills improvement.
• Execute initiatives to strengthen the organization's SSC's brand image internally and externally, promoting services and enhancing employer branding for talent attraction.