We're looking for a Systems Expert to take full ownership of the infrastructure supporting our two high-energy offices. If you view a well-configured pfSense firewall as a work of art and you possess the Sharepoint skills to transform a chaotic digital workspace, we should talk.
In this role, you aren't just maintaining systems; you are building the foundations that allows our teams to scale without friction.
Your Role
- Level 3 Infrastructure Sovereignty: You are the authority for high-level issues across our cloud infrastructure, SaaS platforms, and internal systems. You perform deep-dive diagnostics and log analysis to validate root causes, ensuring problems are solved permanently.
- The DevOps Bridge: You'll collaborate directly with our development teams to streamline environment and deployment issues. You're the reason it works on my machine is no longer an excuse.
- Azure & Identity Mastery: You will architect seamless SSO experiences and implement smart Conditional Access policies. You will lead the evolution of our O365/SharePoint environment into a structured, scalable digital workspace.
- Network Craftsmanship: You'll tune our network setups for multi-ISP failover and complex outbound VPN routing, ensuring 100% wireless coverage and network reliability for our on-site teams.
- Operational Excellence: You own the runbooks. You maintain the documentation and procedures that make our operations repeatable and scalable. You hit your marks (SLA) through automation and efficiency, not by rushing.
- Vendor Diplomat: You act as the technical liaison when 3rd-party providers drop the ball. You speak their language and you ensure swift resolutions.
Who You Are
- A Log Whisperer: You enjoy looking at logs to find the Why behind an incident.
- Hybrid Savvy: You're equally comfortable navigating diverse consoles, interfaces, and portals, whether that is in the pfSense GUI, the AWS Console, or the Azure Portal.
- Documentation Evangelist: You believe that a clear runbook is a gift to your future self and a requirement for a scalable team.
- The Reliable Pro: You value your work-life balance, which is why you build resilient, automated systems that don't require 3 AM interventions.
- A Tech Communicator: You can translate complex concepts into clear, easy-to-understand language for both technical and non-technical users.
- The Experienced IT Guru: You bring 3 to 5 years of hands-on experience designing, implementing, and optimizing IT infrastructure in medium to enterprise-scale environments.
Tech Stack
- Routing and Firewall: Netgate/pfSense Plus, Cisco IOS or NX-OS
- Switching and Wireless: Ubiquiti UniFi, Cisco or equivalent enterprise gear
- OS Ecosystem: MacOS, Linux (Ubuntu, Rocky Linux, Red Hat Enterprise Linux)
- Cloud: AWS (EC2, S3, IAM, EKS, Lambda and Billing), Microsoft Azure
- Security and SSO: Microsoft Entra ID
- Productivity: Microsoft 365 & SharePoint Online
- Communications: Logitech Rally and Meetup Series or similar teleconferencing equipment
