LEAD, PROJECT

Qualfon

Philippines, Central Visayas

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Posted 11 hours ago
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Job Description

Role LEAD, PROJECT

Main Objectives and Duties

Responsible for the successful implementation of any internal and external projects assigned within time and budget
Understands both SOW and project requirements aligning with the company's standards.
Follows departmental business process during project implementation.
Ensures alignment.
Conducts risk analysis.
Designs mitigation plans.
Displays active participation through followups on the progress of the plan
Executes and coordinates the activities to the Project Committee based on the Master Plan.
Conducts rootcause analysis.
Assists in creating solutions.
Coordinates the efforts of the team to obtain overall progress and identify challenges.
Reviews departmental deliverables.
Controls delivery to the client to ensure quality.
Validates and reviews timelines with the Project Committee.
Acts as the company's main POC for the client during implementations
Establishes constant communication with the client regarding project progress.
Provides accurate and detailed information through reports, calls, and meetings.
Coordinates with the client's main POC.
Ensures SOW alignment.
Serves as mediator between the Project Committee and client.
Communicates changes, progress, and statuses to the client.
Ensures alignment of the internal team with the client.
Introduces the Project Committee to the client.
Provides support to implemented programs after Go Live
Provides support to operations for 4 weeks after Go Live.
Observes consistency and adherence to client requirements.
Completes and provides implementation reports to clients for transition to Operations.
Completes necessary followups on open items.
Ensures full closure of the project.
Ensures implementation audit is conducted with internal departments.
Measures alignment with the client's requirements and company standards (QGBM).
Sends evaluation surveys to clients to assess the overall process.
Provides support to the Operations Department from a project management perspective
Designs project plans for new projects.
Presents the designed plan during official program launch.
Assigns priority level to any projects.
Tracks and controls project progress.
Provides consultancy services to the Operations Department.
Supports and conducts internal trainings or skill enhancement trainings
Receives internal and external trainings.
Conducts teachbacks.
Develops internal or skillenhancement trainings.