Laguna - Accounts Receivable Specialist (Operations Support) (Remote)

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As an Accounts Receivable Specialist (Operations Support), you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

What You'll Do:

• Monitor and manage shared collections inbox

• Categorize and prioritize incoming inquiries

• Respond to routine billing and payment-related questions

• Route complex issues to appropriate teams

• Maintain accurate records and system updates

• Support collections through basic outreach and account updates

• Document delinquency reasons and account status

• Follow defined processes for timely resolution

What We're Looking For:

• 2 to 3 years of experience in customer support, collections, or admin roles preferred

• Experience with shared inbox or high-volume email handling is an advantage

• NetSuite and Salesforce experience preferred

• Strong attention to detail and process adherence

• Good written and verbal communication skills

• Able to handle repetitive tasks with accuracy and consistency

Why Join Us

Head: Access to career development programs that help you grow professionally and personally.

Heart: Be part of a people-first culture that values your contributions and supports your aspirations.

Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.

At Ubiquity, we're more than a workplace—we're a community that's invested in your success. If you're ready to make an impact and grow with us, apply now and experience how we bring Head, Heart, and Hustle to life every day.

Apply today and start your journey with Ubiquity!