A Subject Matter Expert is mainly an advisory role providing policy support and learning sessions to the analysts and QCs. This role includes:
- Responsible for all procedural/policy-related questions, issues and updates.
- Responsible for dissemination of policy updates.
- Facilitate Refresher training on a need basis.
- Conduct Induction training.
- Manage policy escalations.
- Collaborate with the Global team on any policy questions and proposals to improve procedure execution.
- Manage internal quality assurance.
- Provide 6-eye support for the QC accreditation.
- Provide policy support during QC calibration and QC huddle.
- Liaise with the project's SME.
Essential Skills
- College degree
- At least 5 years of experience or extensive knowledge in any of the following: anti-money laundering (AML) regulatory and non-regulatory requirements, Know-Your-Client (KYC) onboarding/regular review, external investigative reporting, or equivalent.
- Experience in handling highly confidential information with a high degree of discretion and with a focus on maintaining client privacy.
- Supervisory experience in team management is a plus.
- Experience in KYC quality control/assurance or equivalent.
- Experience working in consulting firms.
- Ideally with AML Certification (ACAMS).
- Intermediate knowledge in Microsoft Excel.
