Role Objective
This position plays a critical part in maintaining the integrity and competitiveness of our sports and racing markets by performing detailed customer profiling, effective liability management, and dynamic price monitoring. The role requires the prompt and precise updating of site content and event results, as well as the establishment and upkeep of market offerings that meet customer demand.
Job Responsibilities
- Customer profiling based on individual transactional and betting history.
- Liability management and price monitoring of events and markets.
- Ensuring site-content for desktop and mobile is displaying up-to-date, relevant pricing and content.
- Resulting completed sports events promptly and accurately when required.
- Establishing and maintaining markets for events on our platform for our customers to bet into.
- Handling customer enquiries, providing answers via our customer service team and solutions to our customer's needs in a timely manner.
Job Qualifications
- Ambitious, analytical thinker, team player, with a can do attitude.
- Ability to make time-critical decisions and execute set tasks within specific timeframes.
- Nights and weekend shifts (including public holidays) suit your current lifestyle with a focus on flexibility.
- Can demonstrate your background in mathematics, analytics, or previous experience with numerical data-entry.
- Clear communicator both written and verbally, with both customers and key stakeholders.
- A genuine interest in Racing & Sports and a broad understanding of the Australian wagering industry.
- Must have fast internet to your home.
