We are looking for a detail-oriented and motivated Junior Salesforce Administrator to support the day-to-day operations of our Salesforce (SFDC) platform. This role will work closely with Sales Operations, Revenue Operations, Sales, and Customer Success teams to ensure data accuracy, system reliability, and smooth user experience. The ideal candidate has hands-on Salesforce experience, strong operational discipline, and thrives in a fast-paced, metrics-driven environment.
Key Responsibilities:
Provide hands-on Salesforce administration support, including:
Data cleanup and hygiene initiatives
Record creation, updates, and maintenance
Resolving basic system errors and user issues
User setup, role assignments, and permission management
Support Sales Operations / Revenue Operations by:
Assisting Sales and Customer Success teams with Salesforce-related requests
Ensuring Salesforce workflows align with sales and post-sales processes
Helping maintain pipeline accuracy and reporting integrity
Create and maintain basic Salesforce reports and dashboards to support operational and performance tracking
Handle high-volume operational requests with accuracy and timeliness
Document Salesforce processes, standard operating procedures (SOPs), and common troubleshooting steps
Assist in identifying opportunities for process improvements and system optimization
Collaborate with senior Salesforce admins, Ops leaders, and cross-functional stakeholders on system enhancements and initiatives
Required Qualifications:
Hands-on Salesforce experience with day-to-day SFDC operations, including data management and user support
Exposure to Sales Operations or Revenue Operations, with familiarity in sales and customer lifecycle processes
Experience working in a SaaS or fintech environment, or similar fast-paced, metrics-driven organizations
Strong attention to detail and operational rigor, with the ability to manage multiple requests simultaneously
Basic understanding of Salesforce objects (Leads, Accounts, Contacts, Opportunities, Cases)
Comfortable documenting processes and following structured workflows
