Monitor sportsbook and casino alerts in real time.
Review player activity for signs of arbitrage, bonus abuse or suspicious betting behavior.
Investigate irregular casino gameplay such as advantage play, collusion or bot activity.
Assist in verifying betting anomalies in coordination with trading teams.
Compare player wagering vs. deposit/withdrawal flows to identify fraud signals.
Escalate complex or high-risk cases to the Lead for review.
Document investigation findings and keep case records accurate and up to date
Support bonus risk checks during campaign reviews.
Contribute to fraud trend tracking, data analysis and daily reporting.
Adhere to responsible gambling protocols and exclusion policies.
Perform eKYC validation, including review of customer identification documents and verification results, ensuring compliance with internal policies and regulatory requirements.
Handle ad hoc tasks and requests as assigned by immediate superiors or management, including support for urgent operational or investigative needs.
Follow SOPs and workflows created by Leads and Managers.
