Graduate of any Bachelor's degree, can be Undergraduate with at least 3 years of working in BPO/Call Center - customer service/sales/travel is required.
2-3 years experience as Supervisor/Team Lead Role in a BPO setup is a must with coaching, training, and motivating employees as required. Strong leadership and people skills, as well as performance management know-how to consistently meet KPIs and tasks.
Candidate must have excellent spoken & written English communications skills, and working knowledge of Excel and database reporting tools as needed in the job.
Preferably with Travel GDS Tool exp. with (Amadeus, Sabre, Apollo and etc.) and experience supporting travel account.
Amenable to work onsite in Alabang, in a flexible shifting or rotational schedule within 24/7 work hours.
