IT Technical Support

1-3 Years

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Early Applicant

Job Description

Provide technical support for hardware, software, and network issues.
Troubleshoot and resolve user inquiries in a timely manner.
Install, configure, and maintain IT equipment.
Document support activities and maintain knowledge base.
Assist in system upgrades and deployments.
Educate users on best practices and new technologies.
Educational Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field.
Experience Level: 1-3 years of experience in IT technical support.
Responsibilities and Duties: Provide technical support, troubleshoot issues, and maintain systems.
Working Conditions: Fast-paced environment, on-call support may be required.
Qualities and Traits: Strong problem-solving abilities, excellent communication skills, and a proactive attitude.