Are you passionate about technology, problem-solving, and keeping systems running smoothly Join our growing IT team and play a key role in supporting our business operations, infrastructure, and end users.
What You'll Do
As an IT Support, you will be responsible for maintaining and supporting the company's IT infrastructure, systems, and network environment. Your responsibilities will include:
- Managing and supporting enterprise applications (Microsoft 365, Adobe, etc.)
- Troubleshooting hardware, software, and operating system issues
- Administering Active Directory user access and permissions
- Setting up and maintaining VPN access and network credentials
- Monitoring network performance and implementing optimization strategies
- Managing firewall configurations, bandwidth allocation, and ISP routing
- Supporting end-users with escalated technical issues
- Maintaining IT asset inventories and documentation
- Ensuring systems remain compliant with security and update requirements
- Collaborating with internal IT teams on infrastructure and technology projects
What We're Looking For
- Bachelor's Degree in Information Technology, Computer Science, or a related field
- 1–2 years of experience in IT Support, System Administration, or a related role
- Strong knowledge of Windows Operating Systems
- Experience with Active Directory user management
- Knowledge of computer hardware troubleshooting and maintenance
- Basic understanding of Mac OS and LAN/WAN networking concepts
- Strong analytical and problem-solving skills
- Ability to work independently and in a team environment
- Willingness to work on graveyard and rotating shifts
- Eagerness to learn and grow in a fast-paced technology environment
Why Join Us
- Work with a collaborative and supportive IT team
- Gain hands-on experience with enterprise technologies
- Exposure to network administration, cybersecurity, and infrastructure projects
- Career growth and professional development opportunities
