IT Officer - Systems

Summary

Define simplified IT architecture, develop and support custom-built and point systems, and work closely with business and IT teams to ensure solutions are robust, secure, and future-ready. Own the current systems landscape, drive automation and integration opportunities, and deliver results with minimal guidance.

Duties and Responsibilities

Analyse and document business processes, identify gaps, and recommend technology-driven improvements.

Define and maintain simplified IT architecture views covering applications, databases, middleware, APIs, and integrations.

Design, develop, and support applications using Java, .NET, Microsoft platforms, Oracle scripts, SQL, and APIs.

Work across web back-end and front-end layers, including deployment on MS Azure and development platforms.

Develop, maintain, and support custom-built and point solutions that integrate with enterprise systems.

Collaborate with the Automation Specialist to identify and execute automation opportunities spanning different function

Leverage middleware technologies and connectors to enable seamless system-to-system integration.

Ensure delivery quality by following SDLC best practices and working within Agile Scrum frameworks.

Support incident resolution, system enhancements, and ongoing optimization.

Partner with cybersecurity (CSOC and MSP teams) to ensure compliance and secure delivery.

Requirements

Minimum Diploma in IT or a related field.

Minimum 3 years of experience in systems analysis and IT application development with hands-on delivery.

Solid understanding of middleware technologies (connectors, services, microservices, APIs).

Experience in Agile Scrum and full SDLC cycles.

Good to have:

o Front-end and back-end web development skills.

o Experience with Azure and cloud-native development.

o Background in airline, ground services, catering, or similar industries.

o Exposure to automation, integration, and IT modernization projects.