Requirements:
Core BA Skills
- Requirements gathering, validation, documentation, and change control management
- Process analysis and mapping (current vs. future state)
- Writing functional & non-functional requirements, use cases, and specifications
- At least 3 years experience
Testing & Delivery Alignment
- Review of testing scenarios
- UAT support, training, walkthrough decks, and user manuals
DUTIES AND RESPONSIBILITIES:
- Liaise with stakeholders to understand business processes, system features, needs and objectives, and challenges and pain-points effectively
- Influence stakeholders for best solution implementation while removing blockers and suggesting best approach
- Manage requirements with the use of effective application of change control processes and tools
- Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions
- Implement organizational change management activities
- Collaborates with subject matter experts to provide recommended IT solutions and process improvement plans to clients addressing their pain points.
- Ensures general understanding of high and low-level information between all project stakeholders.
- Reviews testing scenarios to ensure that they are aligned with requirements stated in software documentation.
- Conducts user acceptance testing, providing post-implementation support to business stakeholders and end-users through user manual documentation and facilitation of user training.
- Documents high-level and detailed user requirements that may span multiple business domains.
- Documents current and to-be business processes and high-level product requirements specifications.
- Documents detailed functional and non-functional requirements (i.e. Performance/Turnaround Time, Data Retention, Usability, Interoperability, etc.)in use-case format.
- Creates a walkthrough deck in preparation for the UAT proper.
- Documents user manuals and training decks for post-implementation support
