The Invoicing Clerk processes dealers orders accurately and on time, ensures compliance with invoicing and cash-handling procedures, supports sales through cross-selling and upselling, and delivers professional customer service to support branch performance.
Job Responsibilities
- Order Processing and Management
Validates the identity of transacting dealers before order processing to ensure accuracy and compliance.
Performs suggestive selling and upselling to help increase average basket size, in line with approved selling guidelines.
Processes customer orders in accordance with standard operating procedures, including compliance with Authority to Purchase (ATP) and Voluntary Surety (VS) requirements.
Verifies released products against issued invoices to ensure completeness and accuracy.
Processes Monthly Complementary Products (MCP) transactions for branch employees in accordance with policy.
Encodes new recruits data to the system.
Repeat
