General Responsibilities (Reporting):
- Process Lead is expected to manage deliverable distribution and understand groups capacity.
- Process Lead is expected to show mastery of his/her process group hence would act as a preparer and reviewer of all reports submitted by his/her team member.
- Process Lead must ensure that issues and escalations are addressed in a timely and decisive manner.
- Ensure proper communications are sent on a timely manner. He / She is accountable that all reports and deliverables are completed or handed off properly.
- Lead meetings and trainings efficiently, may it be scheduled or ad-hoc.
- Ensure all emails are read and actioned daily and that all members are aware of the standard procedure of a proper hand off, both offshore and onshore.
- Monitor and record progress of team members. He / She should be able to recognize and fairly assess team member's performance and output.
- Ensure completeness of process documentation.
- Process Lead is expected to collaborate with peers to drive efforts in the development of new tools and/or process improvements for the team; Liaise with groups necessary for the team's requirements.
- Any related process as required by the team.
Core Duties and Responsibilities (Client Reporting)
- :Prepare team's work allocation before the reporting cycle and train team members in preparation for the next reporting cycle
- .Monitor members performance and provide relevant process training to achieve process excellence
- .Guide the team to ensure all relevant data requirements are coordinated with internal and external information suppliers, as needed and in accordance with the schedule
- .Prepare and / or validate the accuracy of Financial Reports sent to the clients
- .Monitor completion of the deliverables in various platforms and ensure end-of-day status of deliverables are properly communicated with onshore counterparts
- .Ensure workload for the day is planned to identify possible issues and delays that may cause interruptions in the completion of deliverables; and help identify and implement solutions for those
- .Monthly reporting of team statistics and process updates to onshore counterparts
- .Examine Investment Management Agreement documents to identify Client's reporting requirements and communicate to necessary internal and external teams as needed
- .Work with Technical / Development team or member to maintain existing VBA and Automation tools
- .Introduce business solutions or automations to manually prepared reports / tasks by providing technical requirements to relevant Technical / Development team or member, monitoring progress, and ensuring completion of identified business solution or automations
.
Qualificatio
- n:At least have 4 to 5 years experience doing Client Reporting work within the team and fully understands how to prepare all the relevant deliverables and processe
- s.Good grasps of basic to intermediate functions in MS Office applicatio
- nsExcellent database knowledge preferred in Excel, SQL, or VB
- A.Excellent command of the English language – oral and writt
- enPossess strong client service skil
- lsA team player and knows how to work with Service Level Agreements (SLA) and metric
- s.Committed to intellectual curiosity and integrity, with a high degree of ethi
- csAble to work in fast-paced environment and keep pace with technical and operational innovati
- onAble to share information, transfer knowledge and expertise to team membe
- rsAbility to work with different cultures and across different geographic location
- s.Ability to directly communicate plans in a detailed and structured manner with the client, members, and management as applicabl
- e.Ability to mentor, coach and develop team members, peers, and colleague
- s.Strong leadership and problem-solving skil
ls
Education and Experien
- ce:Candidate must possess at least a Bachelor's/College Degree in Financial Management, Economics, Accounting, or other related business cour
- se.At least 3 years experience handling Financial Information or Investment Repo
- rtsAt least 2 years work experience in a Reviewer role is requir
- ed.Experience working with all primary asset classes and financial products (equities, fixed-income and derivatives) is requir
- ed.Experience leading process automation and streamlining would be an advanta
- ge.Candidate that is familiar with general accounting principles is preferr
ed.
Shift: Mid-shift (2 PM - 11 PM); GY shift as needed (7 PM - 4
AM)