Job Roles and Responsibilities:
Team Coordination & Leadership
- Act as the main Point of Contact between the client proponent and the team (downlines).
- Assign and manage daily tasks to downline members, monitor progress, and balance workloads.
- Collaborate with the Team Lead to escalate operational challenges and performance issues promptly.
- Address and resolve concerns within your level, ensuring a smooth workflow and team satisfaction.
Strategic Implementation & KPI Management
- Develop, communicate, and execute strategies designed to meet and exceed KPI targets.
- Analyze performance metrics and adjust plans to optimize results.
- Conduct regular performance reviews and one-on-one support to guide downlines toward KPI attainment.
Inventory Oversight & Process Optimization
- Oversee inventory control processes including netting, forecasting, inspection coordination, and reporting.
- Identify bottlenecks or inefficiencies and drive continuous improvement initiatives.
- Ensure data integrity by validating reports, resolving discrepancies, and maintaining accurate inventories.
- Conduct regular audits and implement corrective actions in collaboration with stakeholders.
Cross-functional Collaboration
- Partner with SCM staff, Engineering, Logistics, Procurement, and Vendors to synchronize operations.
- Represent inventory needs in WMS/ERP discussions and lead adoption of improved tools or workflows.
- Facilitate communication with other departments to align forecasts, inspections, pullouts, and reporting cadence.
Problem-solving & Escalation Management
- Proactively monitor key processes and identify deviations.
- Provide root cause analysis for issues and execute resolution plans or escalate when needed.
- Serve as a mentor to team members, engaging them in problem-solving and growth.
Operations Execution (as needed)
- Collect and Analyze Supply Chain Data
- Maintain Inventory Procedures and Master Data Integrity
- Generate and Update Reports and Dashboards
- Collaborate with CrossFunctional Teams
- Drive Continuous Process Improvement
- Conduct Issue Resolution and Data Quality Audits
- Coordinate Inspection Activities and Follow-Ups
- Perform SemiAnnual Inventory Audits
Job Qualifications:
- Bachelor's Degree in an appropriate field of study or equivalent work experience
- With experience in vendor/subcon management.
- Comfortable analyzing data using Excel (formulas, VLOOKUP, PivotTables)
- Served as a key point of contactcoordinating with clients and delegating tasks to the team.
- Skilled in identifying issues and implementing solutions via root cause analysis.
- Strong eye for detail with a focus on improving processes.
- Excellent communicator and collaborator across departments.
- Organized multitasker who can work independently and take ownership.