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International Voice Customer Service
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- Posted 20 days ago
- Over 50 applicants have applied
Job Description
Eligibility Criteria:
- Education: Graduate / Undergraduate
- Experience: Minimum 1 year of international voice process experience (mandatory)
- Excellent verbal communication skills in English
- Strong problem-solving and customer-handling abilities
- Willingness to work in US rotational shifts
- Immediate joiners only
Role & Responsibilities:
- Handle inbound/outbound international customer calls
- Resolve queries efficiently and ensure customer satisfaction
- Adhere to SLA, quality, and compliance standards
- Update CRM systems with accurate interaction records
- Collaborate with internal teams for escalations and solutions
More Info
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Key Skills
About Company
Skills:
Voice support, inbound calls, outbound calls, CRM update, SLA compliance, customer resolution, International Voice Process, Customer Care
Skills:
International Voice Process, Inbound Calling, Outbound Calling, Call Documentation, Issue Resolution