Be part of a growing broker support function that helps deliver accurate, timely, and compliant service across the full domestic insurance renewal lifecycle. Work closely with a Senior Broker to prepare renewals, coordinate quoting through systems, manage documentation, and maintain highquality records that support strong client outcomes.
The Opportunity
Join a founderled insurance brokerage where you'll provide handson operational support across domestic insurance renewals. This role focuses on renewal preparation, systembased quoting, documentation, and compliance, allowing the broker to stay focused on client advisory and relationship management.
You will support the full renewal process from prerenewal preparation through to policy issuance. All work is reviewed and approved by the Senior Broker prior to being sent to clients, making this an ideal role for someone who values accuracy, structure, and learning the right way to do things.
Why join us
- Proudly Great Place to Work® certified
- Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand),
- Culture Champs, Year-end parties, leadership awards & more
- Grow with stability: 100+ in our 10-Year Club by 2025
- Dynamic talent network: 2,000+ across APAC and beyond
- Competitive compensation with annual reviews
- Comprehensive medical care for you and your family
- Generous paid leave because work-life balance matters
- Level up with LinkedIn Learning and tailored training
- Flexible work setup
Staff Testimonial
Stepping out of your comfort zone opens a whole new world of opportunities for you. — Performance Manager, ASW Philippines.
What You'll Do
- Prepare prerenewal documentation and ensure client and policy data are accurate, complete, and up to date
- Obtain renewal quotes via quoting systems and insurer portals
- Prepare renewal summaries and draft brokerapproved email templates
- Support renewal touchpoints with clients using approved correspondence
- File all renewalrelated correspondence accurately to maintain auditready records
- Provide daytoday administrative and renewal support so the broker can focus on advisory work
Key Criteria
- Experience in insurance broking support, insurance administration, or similar operational roles
- Understanding of domestic insurance renewals and quoting workflows
- Comfortable working with quoting platforms and broking systems
- Strong written communication and document preparation skills
- High attention to detail and strong organisational ability
- Processdriven mindset with a focus on compliance and accuracy
- Experience with WinBEAT is required.
Work setup
- Manila (BGC, Taguig): Queensland hours (6:30 AM to 3:30 PM PHT) Fulltime onsite for the first 3–6 months during probation, then transitions to a hybrid setup with a minimum of 3 days inoffice and 2 days work from home
