Instructional Support Administrator

Company Description

iSupport Worldwide is a U.S.-owned business process outsourcing (BPO) company established in 2006 and headquartered in the Ortigas Central Business District in the Philippines. We specialize in providing dedicated staffing, facilities, and managed operations for small to mid-sized businesses and fast-growing companies across various industries. Our tailored offshoring solutions empower businesses to achieve operational excellence, reduce costs by up to 75%, and improve performance by building high-performing, dedicated teams. With access to a robust talent pool in Metro Manila and a low attrition rate of 2.1%, we ensure streamlined operations with a focus on quality, security, and 24/7/365 support to meet our clients business needs.

Role Description

Looking for an Instructional Support Administrator to support education and training operations through high‑volume communication, coordination, and administrative support.

This role is ideal for someone with strong customer service skills, excellent communication, and experience working in fast‑paced BPO or support environments.

Qualifications:

• Comfortable handling high‑volume inbound and outbound communication

• At least 1 year of experience in education, program coordination, or administrative support

• Strong verbal and written communication skills

• Customer service and/or quality assurance (QA) background

• High attention to detail and accuracy

• BPO experience is required or strongly preferred

Work setup:

Onsite

Night shift

Compensation:

• Can offer up to PHP 55,000.00