About The Job
Position: Inside Sales Associate
Location: Remote (Philippines)
Position Summary
Shift: 8am - 5pm CST
We are looking for an Inside Sales Associate, your primary responsibility will be to drive sales for our catalog of Solutions products, with a particular emphasis on fetal bovine
serum (FBS). You will actively promote and sell a broad product portfolio and collaborate closely with field-based Cell Culture Solutions Sales Specialists.
Key duties involve developing and maintaining strong
relationships with academic researchers, professors, and lab managers across universities and research institutions to enable effective sales strategies and achievement of revenue targets. Your role will include generating, qualifying, and systematically following up on sales leads within various research labs and institutions. Meeting monthly, quarterly, and annual sales goals—both revenue and margin—will be critical to your success. A proactive approach, strong teamwork skills, and the ability to navigate the research and life sciences landscape are essential.
Job Details
- Employment Type: Full-Time Independent Contractor
- Department: Sales and Marketing
- Job Level: Intermediate
- Experience: 2 Years
- Qualification: Required Skills and Experience
- Bachelor's degree in life sciences or related field.
- Preferred 1 - 2 years in direct sales, selling reagents and workflow solutions in the life sciences sector.
- Established network and territory knowledge within research and biotech/life science accounts.
- Proven track record in lead generation and account penetration.
- Proficiency with Salesforce (SFDC) and experience in leveraging a sales process to develop and manage opportunities.
- Strong understanding of research workflows.
- Skilled in Excel, Word, and PowerPoint.
- Motivated, creative self-starter with strong problem-solving abilities and multitasking skills
Responsibilities
Key Responsibilities
- Market and Product Knowledge
- Develop a deep understanding of the research market, enabling effective customer engagement.
- Attain detailed knowledge of FBS and other Cell Culture Solutions products, understanding product applications and value to customers.
- Sales Process Management
- Effectively manage the sales process, from lead identification and qualification to needs assessment, presentation, quoting, and securing purchase orders.
- Assess customer needs, leveraging active listening and probing skills to convert customer challenges into opportunities.
- Customer Engagement and Relationship Management
- Build and maintain relationships with key academic and biotech labs within a specified geographic region via email, phone, and other online communication channels.
- Achieve and exceed sales targets by actively managing and expanding accounts, fostering customer retention and share-of-wallet growth.
- Sales and Outreach Activities
- Drive FBS sales through direct outreach, email campaigns, and strategic follow-up.
- Prospect new leads via cold calling, lead lists, and online research, leveraging field reps as needed for in-person outreach.
- Technical Expertise and Consultative Selling
- Provide technical expertise on FBS, educating customers on product features, benefits, and quality standards.
- Offer tailored solutions to meet specific research needs, ensuring customers get the best product value, specs, and options.
- Customer Support and Communication
- Respond promptly to customer inquiries across various channels (phone, email) and coordinate with internal teams (customer service) to resolve issues.
- Collaborate with outside sales teams, as needed, to develop new opportunities or meet customer needs.
- Sales Tracking and Reporting
- Monitor market trends and competitor activities to stay informed.
- Maintain CRM records of sales activities, customer interactions, and provide regular sales pipeline updates to management.
Salary & Benefits
- Pay: Hourly, $ 7.00 – 8.00
- Benefits:
Working Hours
- Monday: 08:00 - 17:00
- Tuesday: 08:00 - 17:00
- Wednesday: 08:00 - 17:00
- Thursday: 08:00 - 17:00
- Friday: 08:00 - 17:00
Additional Requirements
- Tech Requirements: Windows or Mac
- Language: English
About The Company
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.
