Infrastructure Production Manager, VP

Position Overview

Team Overview

GTI - Infrastructure Production Management is responsible for end‑to‑end oversight of production stability across GTI infrastructure. Its activities span incident reduction, major incident governance, problem management acceleration, change‑risk assurance, DR/start‑of‑business readiness, trend‑based prevention, and infrastructure hygiene-acting as the control and coordination layer across teams and vendors.

What we'll offer you

• Competitive Salary
• Attractive Retirement Benefit
• Medical and Life Insurance upon employment
• 20 days Annual Vacation Leaves

Your key responsibilities

Responsible for the below in all GTI core components. Ie. Compute, Databases, backup, Storage, Networks and all other standard products/tools used in Infrastructure estate.

• Production Stability & Incident Reduction
• Major Incident Governance & Escalation
• Problem Management & Root Cause Acceleration
• Change Assurance & Change‑Risk Control
• Production Readiness
• Service Health Monitoring & Trend Analysis

Your skills and experience

• 10 plus years experience of running or being a key part of technology operations across multiple countries dealing with multilingual, multi-country and multi-business issues.
• Very good experience/knowledge in core infrastructure components ie. Compute (ie. Unix/Wintel), Databases (Oracle/SQLserver/Sybase), Backup, Storage, Networks & other products/tools. Good understanding of COBIT and ITIL and how pragmatically to make that effective.
• Be able to have a good general understanding of how the bank operates, how the technology supporting the bank operates and the constraints under which we operate as a bank. Be able to effectively help keep the banks platforms stable.
• Bring the technology community together to do all we can to avoid impact and drive stability positively as well be able to react and manage effectively when serious issues do occur.
• Experience of vendor engagement and service management to drive discussions with our vendors where necessary. Able to build strong and trusted relationships with CIO and CSO stakeholders across the bank.

Qualifications :

• Bachelor's degree in computer science, information systems, business administration or related field.
• Have a strong Knowledge of ITIL service support principles to a minimum of a foundation level (V3 is preferred) and how they relate to other IT disciplines

• Capability to interact successfully in a global multi-cultural, multi-vendor environment
• High level of customer awareness and commercial focus
• Excellent communication and influencing skills to both technology and business colleagues
• Exposure to vendor management and vendor sourcing processes
• Self-motivated and ability to organize themselves and others.
• Experience with liaising with engineering teams and managing vendor teams.

How we'll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression

About us and our teams

is the leading German bank with strong European roots and a global network. Click to see what we do.

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Click to find out more about our diversity and inclusion policy and initiatives

We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.