Job Description
Provide L1L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes. Act as the primary interface with users/clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support.
Lead the design and implementation of technology best practice business changes Collaborate with cross functional teams to gather requirements and analyze business processes Provide deep technical expertise and act as a trusted advisor to clients Enhance Accenture s marketplace reputation by bringing emerging ideas to life and shaping Accenture and client strategy Minimum 3 year(s) of experience is required
