Information Technology Project Manager

About the Job

• Our client is a lean digital marketing agency focused on SEO, PPC, and WordPress support. We're hiring a Project Manager/Operations Lead to keep client delivery organized, on-track, and moving forward.
• This role owns day-to-day project operations across multiple client accounts and ensures our internal systems stay clean and reliable.
• This is an execution and operations role. You'll coordinate timelines, owners, and next steps, support client meeting logistics, and drive follow-through across the team. Strategy and channel recommendations are handled by delivery leads; your role is to make sure work is planned clearly and delivered consistently.

Responsibilities

• Own project timelines, task flow, and delivery coordination across multiple client accounts
• Maintain our project management system as the source of truth (owners, due dates, priorities, current status)
• Coordinate handoffs between internal roles (SEO, paid media, content, technical/WP support)
• Prepare for client calls: agenda, status checks, open questions, and required links/docs
• Send post-meeting recaps with decisions, next steps, owners, and deadlines
• Track client dependencies (approvals, access, content inputs) to prevent delivery stalls
• Organize and maintain client documentation in Google Drive
• Create lightweight SOPs/checklists for repeatable workflows
• Identify repetitive workflows and implement lightweight automations (Zapier/Make) to reduce manual work
• Support an accountability-driven operating rhythm (weekly priorities, action items, follow-through)

Required Qualifications

• 3+ years of experience in project management, operations, or delivery coordination
• Strong proficiency with a modern PM tool (ClickUp, Asana, Monday, Jira, etc.) and the ability to keep it clean and current
• Working knowledge of Zapier and/or Make, including building and maintaining basic workflows (triggers, actions, filters)
• Excellent written and spoken English
• Proven ability to manage multiple concurrent priorities with strong follow-through
• Comfortable supporting client-facing workflows (scheduling, agendas, recaps, follow-ups)
• Comfortable working a consistent US-hours schedule long-term
• Amenable to work nightshift (EST)
• Amenable to start ASAP

Preferred Qualifications

• Experience in a digital marketing, SEO, or agency environment
• Experience documenting and improving operational
• Familiarity with Databox dashboards
• High-level CRM experience (workflows/automations)
• EOS experience (Rocks/priorities, scorecards, weekly cadence)
• Experience coordinating distributed teams across time zones

How Success Is Measured

• The PM system is accurate, actively used, and trusted as the source of truth
• Projects move forward without last-minute scrambling
• Clients receive consistent agendas, recaps, and clear next steps
• Dependencies are tracked and resolved quickly
• Leadership is not pulled into day-to-day delivery to untangle work

What's in it for you

• Equipment provided.
• Competitive salary.
• Remote work with small to mid-sized accounting clients in various industries.
• Mentorship program supporting career advancement and professional development.