About the job
Ready to Redefine the Future of Skincare
We're on a mission to empower skin confidence—and we want you to be part of it!
At Alpha-H, we're not just about skincare—we're about transforming routines into rituals. As pioneers in acid-based, science-backed skincare, we craft products that deliver clinical results at home. With over 27 years of expertise, our award-winning formulas, including the iconic Liquid Gold™ Exfoliating Treatment, have set new standards in the industry.
Alpha-H, a proud member of the Vita Green brand portfolio, is a leading beauty brand headquartered in Australia, dedicated to delivering high-quality products and exceptional customer experiences.
As we expand our business, we are searching for a dynamic Influencer and UGC Co-Ordinator to be part our marketing blueprint.
About the Role
We are seeking a highly organised, proactive, and detail-oriented Influencer & UGC Coordinator to support our growing creator ecosystem. This is a hands-on operational role focused on execution and coordination. You will manage day-to-day outreach, relationship nurturing, campaign execution, and UGC asset delivery, ensuring smooth operations between creators and the Melbourne marketing team.
What You'll Do
- Execute outreach to beauty and skincare influencers/KOLs (micro to mid-tier) as directed.
- Handle day-to-day communication, follow-ups, and relationship management with existing creators.
- Coordinate gifting, seeding, and paid collaboration deliveries.
- Track deliverables, chase content submissions, and manage approval workflows
- Proactively reach out to potential users and creators for UGC opportunities via DMs, email, and forms
- Send content briefs and requirements to selected creators.
- Maintain an organised library of approved UGC for the team's use in ads and social content.
- Handle logistics such as tracking shipments, contracts, and invoicing follow-ups.
Who We're Looking For
- Location & Availability: Must be based in the Philippines and capable of managing communication across UK business hours.
- Experience: 1–2 years in Influencer Marketing or Social Media Coordination. Experience hunting for creators on TikTok and Instagram is essential.
- Remote Mastery: Experience working with US/UK remote agencies or brands, understanding the nuances of Western influencer rates, contracts, and communication styles.
- AI Integration:
- Experience using AI for influencer discovery (e.g., Modash, HypeAuditor, or AI-powered CRM tools).
- Ability to use ChatGPT/Claude for drafting personalized outreach scripts and creative briefs at scale.
- UGC Knowledge: Ability to identify high-converting User Generated Content (UGC) and provide constructive feedback to creators based on brand guidelines.
Soft Skills
- High Emotional Intelligence: Ability to build rapport with creators and negotiate effectively.
- Organized Hustler: Capable of managing 20+ creator relationships simultaneously without losing track of deliverables.
- Culturally Savvy: Up-to-date with US/UK pop culture, slang, and viral trends to ensure content remains relevant.
Why Join Alpha-H
At Alpha-H, we are more than a skincare brand; we are a community dedicated to empowering individuals through innovative, clinically proven products. This role will oversee the day-to-day management of the Alpha-H website on Shopify, ensuring a seamless and high-performing user experience.
- Innovative Culture: Work with a brand that's redefining skincare standards through scientific innovation.
- Global Reach: Help shape the growth of Alpha-H across international markets.
- Be part of a forward-thinking company dedicated to health and wellness.
- Engage in pioneering projects that push the boundaries of innovation.
- Opportunities for professional growth and development.
