Primary Function: As an IT Support Associate, you will serve as the executive and strategic operations partner to the IT Department Head, providing high-level, confidential, administrative, and organizational project support to ensure effective leadership operations and governance within the organization. The role acts as the central coordination point for executive communication, department documentation, IT governance tracking, and leadership alignment helping the IT Head and leadership team maintain operational discipline, timely decision-making, and strategic visibility across key initiatives. The IT Support Associate will ensure that the IT Leadership Office runs with precision, transparency, and proactive communication freeing up the IT Head and Leadership Team to focus on decision-making and strategic priorities.
Job Requirements:
- Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Administration, or a related field
- A background in IT governance, project management, or executive administration is highly desirable
- With at least 3-5 years of professional experience in executive administrative support, project coordination, or office management, preferably in an Information Technology or corporate support function
- Willing to be based in Ortigas
Preferred Qualifications:
- With experience providing direct support for a Department Head or Senior Leadership Team in a fast-paced, confidential environment
- With exposure to IT governance processes, project tracking, or technology procurement workflows (e.g. PRs, contracts, vendor coordination)
- A background in organizing executive meetings (e.g. QBRs, ManCom, ExeCom) and preparing minutes, dashboards, or management reports
- With experience handling confidential information and cross-functional coordination (e.g. with Finance, HR, and Procurement)
- Familiarity with tools such as Microsoft 365 (Teams, SharePoint, PowerPoint, Excel) and collaboration platforms (SAP Fiori, ServiceNow, or project tracking tools like Smartsheet, Power BI, or Jira)
