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I O Engineering Consultant - Windows, Linux
Location: QC, Muntinlupa, Cebu, Davao (Hybrid)
Work schedule: 6AM – 3PM PHT ; 10PM – 7AM PHT (Monthly Rotation)
Qualifications:
• Bachelor's degree in Computer Science, Engineering, or equivalent experience.
• 7–10 years of experience in compute administration and infrastructure operations (L2+ support).
• Strong knowledge of MH: Windows Server Administration (2016, 2019, 2022) and (Linux OS (RHEL 6/7/8)-nice to have).
• Hands-on experience with MH: VMware vSphere and virtualization technologies.
• Working experience with NH: AIX LPAR migrations, Solaris Zones, and Linux virtual machines.
• Familiarity with NH: Infrastructure as Code (IaC) tools (Chef, Jenkins, Terraform).
• Scripting experience in NH: Shell, Python, PowerShell (preferred).
• Familiarity with ticketing tools (ServiceNow, Rally).
• Knowledge of file system management (LVM) and backup monitoring.
• Strong understanding of UNIX system files, boot processes, and run levels.
• Nice to have: Experience with Citrix administration and additional Linux server management.
• Excellent troubleshooting, problem-solving, and communication skills.
Responsibilities:
• Monitoring and troubleshooting server performance. Troubleshooting system and server errors. Reviewing system error logs and user-reported errors. Analyzes, logs, tracks, and resolves software/hardware matters of significance pertaining to networking connectivity issues, servers, and applications to meet business needs
• Administer and maintain Windows and Linux servers, ensuring high availability, security, and compliance.
• Perform OS installations and manage server builds (Linux/Windows/VM/Physical).
• Manage virtualization platforms (VMware vSphere) including:
o vMotion and Storage vMotion
o VM deployment from templates and OVF
o VMTools/hardware upgrades
o VM snapshots
o vCenter and ESXi upgrades
• Support and maintain faxing solutions (RightFax, XMedius) and secure file transfer platforms (MoveIt, WSFTP, GoAnywhere).
• Administer enterprise printing solutions (Windows Printer, VPSX Printing, Printer Logic, HP Printing).
• Manage email systems (O365) and user administration (AD, LDAP, NIS).
• Monitor infrastructure performance and availability; identify and resolve potential bottlenecks.
• Implement security best practices, including patching and vulnerability remediation (Tanium, WSUS).
• Perform periodic maintenance activities such as Rapid Recovery (RR), hardware/firmware upgrades, and OS patching.
• Troubleshoot servers through console (ILO/HMC experience preferred).
• Maintain detailed documentation of configurations, processes, and troubleshooting guides.
• Collaborate with cross-functional teams to ensure seamless integration of compute and related services.
• Participate in 24x7 operations support and on-call rotation.
• Ensure compliance with ITIL processes (Incident, Change, Problem Management).
Job ID: 145482155