The HR & Office Manager (Full Spectrum) oversees all aspects of human resources management and office administration for the company's Philippines operations. This role is pivotal in ensuring the smooth functioning of the office, supporting business expansion, and maintaining compliance with both local labor regulations and global corporate standards.
Operating within a fast-paced Forex and Fintech environment, this position requires a versatile leader who can balance strategic HR initiatives with day-to-day operational needs. The ideal candidate is people-oriented, detail-driven, and capable of aligning HR and administrative functions with the company's growth objectives.
Key Responsibilities:
1. Human Resources Management (Full Spectrum)
- Manage the full HR cycle: recruitment, onboarding, employee relations, performance management, compensation, and exit processes.
- Partner with department heads (e.g., Sales, Marketing, Compliance) to identify manpower needs and implement effective hiring strategies.
- Oversee recruitment for high-volume sales teams and specialized Forex/Fintech roles.
- Ensure compliance with the Philippine Labor Code, employment laws, and internal policies.
- Maintain accurate employee records, contracts, and HR documentation.
- Lead the payroll process, including government contributions (SSS, PhilHealth, Pag-IBIG, BIR) and benefits administration.
- Implement and manage HR policies, employee handbooks, and performance appraisal systems.
- Handle employee relations matters with professionalism and confidentiality.
- Plan and execute employee engagement, recognition, and retention programs.
- Support training and development initiatives to enhance staff performance and motivation.
- Liaise with regional and global HR teams for alignment on compensation structures, compliance, and performance strategies.
2. Office Management & Administration
- Oversee all aspects of office operations, including facilities management, procurement, and vendor coordination.
- Manage the maintenance of office equipment, supplies, and company assets.
- Ensure compliance with health, safety, and operational standards within the office.
- Supervise administrative staff and support personnel to ensure efficient workflow.
- Handle business registration renewals, permits, and other government-related documentation.
- Manage logistics for company events, meetings, and travel arrangements.
- Coordinate with the finance team on expense tracking, budgeting, and vendor payments.
3. Leadership & Strategic Support
- Serve as a key business partner to management, providing HR insights and operational support to achieve organizational goals.
- Contribute to strategic planning related to headcount, organizational structure, and workforce development.
- Provide data-driven HR reports and metrics to regional management.
- Ensure effective communication between the Philippines office and regional/global teams.
- Uphold company culture, promote teamwork, and maintain high morale within the workplace.
Education and Skill Requirements:
- Bachelor's degree in Human Resources Management, Business Administration, Psychology, or a related field.
- Minimum of 58 years of progressive HR experience, including at least 3 years in a managerial capacity.
- Prior experience in the Forex, Fintech, or financial services industry is highly preferred.
- Strong understanding of Philippine labor laws, HR compliance, and best practices.
- Proven ability to manage both strategic and operational HR functions independently.
- Excellent leadership, communication, and interpersonal skills.
- Proficient in MS Office, HRIS systems, and collaboration tools (e.g., Slack, Google Workspace, Trello).
- Strong problem-solving and decision-making capabilities.
- Ability to thrive in a dynamic, multicultural, and fast-paced environment.
- High level of integrity, professionalism, and discretion.
Preferred Qualifications (Advantages):
- Experience supporting expatriate staff or coordinating with regional/global HR teams.
- Knowledge of sales incentive structures, commission management, or performance-based pay models.
- Familiarity with Forex or trading industry operations and compliance practices.
- Fluency in additional languages (e.g., Mandarin) is a plus.
