Human Resources Coordinator

HR COORDINATOR

Employment Type: Full-Time / Project-Based

Work Arrangement: Onsite

Employment: Local Employment – Philippines

About the Role

We are looking for a highly organized and detail-oriented HR Coordinator to support our Philippine operations across key HR Operations and Administration activities. The role serves as a go-to HR contact for employees and internal stakeholders, supporting the employee lifecycle from onboarding through offboarding while ensuring accurate, timely, and confidential HR service delivery.

Key Responsibilities

HR Administration & Recruitment

• Partner with the Talent Acquisition team to ensure a smooth onboarding experience for new hires.
• Manage onboarding activities, including pre-employment requirements, orientation, and probationary period monitoring.
• Coordinate with Facilities & Admin, Finance, IT, and other teams to ensure new hires have the required accounts, equipment, and access.
• Prepare HR notices and documentation related to regularization, probationary period extensions/end dates, and employee movements.
• Coordinate employee offboarding, including documentation, clearance, records updates, bank endorsements, and company asset returns.

Benefits Administration

• Address employee concerns related to HMO, health insurance, claims, hospitalization, allowances, and other company benefits.
• Liaise with insurance and benefits providers to facilitate employee claims and concerns.
• Administer and coordinate statutory benefits and requirements involving SSS, Pag-IBIG/HDMF, PhilHealth, and BIR.
• Monitor government loan applications and ensure timely delivery of company-initiated benefits.

Timekeeping & Payroll Administration

• Manage and monitor attendance and leave records.
• Collect and validate timesheets from business units for each payroll cut-off.
• Partner with the Payroll Team on payroll processing, reports, and employee payroll entries, including new hires and leavers.
• Assist in resolving escalated timekeeping and payroll-related concerns.

HR Systems & Reporting

• Manage the HR JIRA Ticketing System, ensuring employee requests meet established turnaround time (TAT) and resolution targets.
• Maintain accurate and confidential employee records across HR systems and personnel files.
• Process employee profile and employment information changes through the HR Hub/HRIS.
• Partner with HR Centers of Excellence on HR Systems, HR Reporting, HR Analytics, Learning & Development, and Talent Acquisition systems.
• Generate HR reports and ensure the accuracy, confidentiality, and integrity of employee data.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, Management, or a related field.
• At least 2 years of experience in HR and Recruitment Administration, HR Operations, or a similar role.
• Working knowledge of Philippine government statutory requirements, particularly SSS, Pag-IBIG/HDMF, PhilHealth, and BIR.
• Experience in employee onboarding, offboarding, benefits, timekeeping, payroll coordination, or HR administration.
• Highly organized, detail-oriented, and able to manage multiple priorities and deadlines.
• Strong communication, coordination, and problem-solving skills.
• Demonstrates a high level of confidentiality and professionalism when handling sensitive employee information.
• IT-savvy and comfortable using HR systems and digital tools.
• Familiarity with HRIS, JIRA, or other HR operating systems is an advantage.

What We're Looking For

A proactive and dependable HR professional who can work independently, collaborate effectively across teams, and provide responsive support to employees. The ideal candidate combines strong attention to detail with a service-oriented mindset and the ability to manage end-to-end HR administrative processes.