Company Description
JoyRide is the first and only homegrown superapp in the Philippines, offering diverse ride-hailing and delivery services. Initially launched as a Motorcycle Taxi service, JoyRide has expanded to include 4-wheel options such as JoyRide Car, Taxi Cab, and Super Taxi. Serving over 10 million app users, JoyRide operates 24/7 across key cities including Metro Manila, Rizal, Bulacan, Cavite, Laguna, Cebu, and Baguio City, with planned expansion to Pampanga and Ilocos Norte. JoyRide strives to be the premier mobility company in the Philippines, meeting the unique needs of commuters nationwide.
HR Assistant Employee Relations
Key Responsibilities
- Serve as a point of contact for basic employee relations concerns and inquiries, escalating complex cases when necessary.
- Assist in the administration of disciplinary processes in accordance with company policies and Philippine labor laws.
- Support the documentation and monitoring of employee grievances, notices, and case files.
- Help coordinate and document investigations related to employee complaints and incidents.
- Assist in managing the employee exit process, ensuring completion of clearance and documentation requirements.
- Conduct or support exit interviews and compile feedback for HR review.
- Maintain accurate and confidential employee records.
- Support compliance initiatives by monitoring updates in Philippine labor regulations and assisting in policy implementation.
- Collaborate with HR team members on employee engagement initiatives and other HR projects.
Qualifications
- Bachelor's degree in psychology, Human Resources Management, or any related field
- At least 13 years of HR experience, preferably with exposure to employee relations
- Basic knowledge of Philippine labor laws and HR practices
- Strong organizational and documentation skills
- Good interpersonal and communication skills
- Ability to handle sensitive information with confidentiality and professionalism
- Willing to work onsite in Marcos Highway, Antipolo
