Job Description
Overview
We are seeking a dynamic and detail-oriented HR Operations Manager. In this role, you will oversee the management and optimization of Human Capital processes and systems to ensure operational excellence. As a vital member of our HR team, you will collaborate with various stakeholders, including business users, IT, and external vendors, to implement and refine technological solutions that enhance efficiency. If you are a strategic thinker with a passion for creating streamlined processes and driving innovation, we would love to hear from you.
Our organization is committed to fostering an inclusive, equitable, and diverse workplace. We encourage applicants from all backgrounds, experiences, and perspectives to apply.
Responsibilities
As an HR Operations Manager, your key responsibilities will include:
- Managing, maintaining, and improving Human Capital processes and systems to align with organizational goals.
- Acting as a bridge between business users, IT teams, and software vendors to ensure seamless communication and successful implementations.
- Understanding vendor platform technology capabilities and limitations to assess compatibility with business needs.
- Proactively identifying and recommending improvements to processes and systems to drive efficiency and employee satisfaction.
- Collaborating with software vendors to evaluate, test, and implement future design releases and system updates.
- Ensuring compliance with company policies, labor laws, and data privacy regulations.
- Leading cross-functional teams to support HR transformation initiatives and system upgrades.
- Providing training and support to HR team members and end-users to enhance adoption of HR tools.
Qualifications
To be successful in this role, you should possess the following qualifications and skills:
Required:
- Bachelor's degree in Human Resources, Business Management, Information Systems, or a related field.
- Solid working knowledge of Human Capital Management (HCM) processes and systems, such as Workday, SAP SuccessFactors, Oracle HCM, or similar platforms.
- Demonstrated experience coordinating between business users, vendors, and IT teams.
- Strong understanding of vendor platform technology possibilities and limitations.
- Proven ability to identify and implement efficiency improvements in HR systems and processes.
- Strong interpersonal and communication skills, with a collaborative and solution-oriented mindset.
- Detail-oriented with project management skills to prioritize multiple projects effectively.
