HR Manager (US HR Generalist) | Remote & Nightshift

About the Job

This role is designed to provide dedicated, consistent, proactive support for the areas of team member recruitment, payroll processing/ Standard hours are expected to vary based on business needs.

Systems Used

• Alliance HCM with MyPay app – HRIS & Payroll system
• Swipeclock with Time Works Plus (TWE) app – timekeeping system
• Grace Hill Performance HQ – Learning management system (LMS)
• ShareFile – File storage system

Recruitment

• Support recruitment administration, including but not limited to posting ads, reviewing resumes, perform screening of candidates and send resume and comments to hiring manager when moving a candidate to the next stage, and send rejection notices as candidates are eliminated

Payroll & Timekeeping Support

• Administer payroll processing activities in coordination with appropriate internal stakeholders and established payroll processes
• Responsible for knowing and understanding all company policies/procedures related to payroll
• Respond to routine team member and manager questions related to payroll
• Review payroll process with new managers when they are onboarded/promoted
• Review, monitor, and validate team member timecards via the online timekeeping system
• Proactively troubleshoot timekeeping issues, missed punches, edits, and approvals
• Prepare and validate payroll inputs to ensure accuracy and alignment with company policies and practices, including but not limited to time off policies, on-call rules, leave of absences, escalate payroll exceptions, discrepancies, or complex issues to HR Manager as needed
• Create and review payroll batches for accuracy
• Maintain the payroll checklist
• Ensure all reporting is completed for biweekly and weekly payroll cycles
• Ensure payroll is ready to be submitted by end of day each Monday

Core HR Administration

• Serve as the primary point of contact for day-to-day support for managers and team members
• Proactively execute team member lifecycle processes including but not limited to onboarding, payroll status changes, benefits enrollments, and offboarding.
• Maintain accurate team member records and job data within the HRIS and related systems
• Ensure timely processing of transactions and changes across systems

HR Systems Administration & Data Management

• Proactively manage all HR systems
• Provide system support for team member and manager access, logins, and navigation
• Coordinate with system vendors and support teams to resolve technical or configuration issues
• Ensure data accuracy and consistency across all platforms

Team member File Management & Documentation

• Maintain accurate team member personnel files in the document management system
• Ensure proper filing of employment documents including offer letters, job changes, disciplinary records, and separation documentation
• Monitor document completeness and follow up on missing or outdated records
• Support document retention and confidentiality standards across all team member files

Learning Management & Training Support

• Manage LMS, including user setup and course assignments
• Coordinate training enrollments and completion tracking
• Assist managers and team members with LMS access and troubleshooting
• Maintain accurate training records and documentation

Benefits & Leave Administration Support

• Assist team members with benefits enrollment, changes, and general benefits-related questions
• Support leave administration processes, including intake, tracking documentation, benefits payments, and coordination with vendors
• Maintain accurate benefits and leave records within HR systems
• Escalate complex benefits or leave issues to HR Manager as appropriate

Compliance & Documentation

• Ensure HR documentation is complete, accurate, and properly stored
• Support compliance-related tasks such as audits, reporting, and document retention
• Respond to all employment verifications
• Assist with maintaining and updating legal posters, HR forms, templates, and checklists
• Flag potential compliance or process gaps to HR Manager
• Ensure all federal, state, and local laws are adhered to
• Submit any workers compensation claims to the appropriate contact for processing and follow-up
• Confirm all team members have completed any assigned HR tasks, such as policy acknowledgments, performance appraisals, and benefits enrollments

Process Improvement & Operational Support

• Proactively identify opportunities to streamline HR administrative workflows and improve efficiency
• Document standard operating procedures for all HR processes
• Support implementation of new tools, system enhancements, or process changes to ensure the HR function is scalable

Team member & Manager Support

• Respond to escalated HR situations in a timely manner, including but not limited to policy violations, discrimination complaints, compliance issues, and complex or sensitive HR matters
• Provide guidance on company HR policies, procedures, and administrative practices
• Ensure confidentiality and professionalism in all HR interactions
• Follow-up on known team member challenges

Performance Management

• Assist managers with team member challenges including but not limited to verbal and written coaching, performance improvement plans, performance reviews, and growth plans.

Qualifications

• 3–5+ years of progressive HR experience, with demonstrated ownership of multiple HR functions
• Strong working knowledge of employment law, HR compliance, and best practices
• Excellent written and verbal communication skills in English; able to communicate clearly with employees at all levels
• High proficiency with computer systems and the ability to quickly learn new platforms; experience with Office 365 required
• Exceptional organizational skills with the ability to manage competing priorities and deadlines independently
• High level of discretion and confidentiality when handling sensitive employee information
• Proven ability to build rapport, de-escalate conflict, and navigate difficult conversations professionally

What's in it for you

• Equipment provided.
• Competitive salary.
• Remote work with small to mid-sized accounting clients in various industries.
• Mentorship program supporting career advancement and professional development.