Senior Security Engineer

infotrust (au)

Philippines, Manila

5-7 Years

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Job Description

Spirit Managed Services is now branded Infotrust.

Cyber Emergency Number

1300 554 798

IT Support Number

1300 007 001

Senior Security Engineer

Manila, Philippines

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Senior Security Engineer

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The Opportunity

The Senior Security Engineer is pivotal in delivering, managing, and supporting security solutions that ensure our customers environments are secure, efficient, and resilient. This role combines hands-on implementation, customer enablement, project leadership, and pre-sales expertise. This ensures Infotrust customers receive high-value, strategic security outcomes, tailored to their business needs.

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Responsibilities

Stay abreast of emerging threats, techniques, and technologies to help evolve service offerings and maintain relevance in a fast-changing landscape.
Develop and maintain technical documentation, including architectural diagrams, implementation plans, tuning guides, and operational runbooks.
Support sales and pre-sales by contributing to solution design, scope validation, and proposal development.
Engage directly with customers to provide strategic security advice, articulate technical solutions, and build trusted long-term relationships.
Mentor and guide junior engineering staff through knowledge sharing, technical reviews, and process alignment.
Champion quality assurance across engineering deliverables, including documentation, deployment standards, and service transition.
Act as a key point of technical escalation for customer engagements and internal engineering challenges.
Work closely with the PMO to support structured delivery of security initiatives, ensuring alignment with scope, cost, and quality expectations.
Drive continuous improvement in security detection, visibility, and operational maturity, in collaboration with internal teams and customer stakeholders.
Lead the implementation, optimisation, and support of advanced security technologies across customer environments, including SIEM, EDR, Email/Web Security, Cloud Security, and Identity solutions.

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Key Performance Indicators (KPIs)

Measurable improvements in platform performance and detection maturity
Active contribution to internal knowledge bases and mentoring programs
Timely delivery of documentation and artefacts meeting QA standards
Reduced incident rates and improved detection efficacy within customer environments
Successful deployment and support of assigned technologies within agreed timelines
Engineering support SLAs met for escalations and key accounts
Successful handover to BAU teams post-project/engagement

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Qualifications

5–7 years of experience in Security Engineering, ideally in customer-facing or managed services roles.
Proficient in:

SIEM platforms (Splunk, Microsoft Sentinel, Rapid7 InsightIDR, CrowdStrike NG-SIEM)
EDR/XDR solutions (CrowdStrike, Microsoft Defender)
Email & Web Security
Cloud Security Posture Management (CSPM)
Identity & Access Management (IAM)
Microsoft Exchange & Office 365 Security
Windows (AD, DNS, DHCP), Mac, and Linux systems
TCP/IP, firewalls, IDS/IPS

Familiar with IT service management frameworks and QA standards
Strong understanding of threat intelligence, security frameworks (MITRE ATT&CK, NIST, CIS), and incident response
Experience with automation and scripting (e.g. PowerShell, Python)
Industry certifications preferred: CISSP, Microsoft Security, AWS/Azure Security, CompTIA Security+ or equivalent
Preferably with experience in Netskope.