About PalmPay
PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we are building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.
Operating in
Nigeria, Ghana, Tanzania, Bangladesh, Pakistan and Philippines, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked
#2 overall and #1 in financial services on the
Financial Times Africa's Fastest Growing Companies 2025 list.
Position Overview
PalmPay is seeking an experienced and business-driven
HR Manager to support our Philippines operations. This role will play a critical leadership function in
talent acquisition, compensation & benefits, and performance management, while partnering closely with business leaders to build scalable people systems in a fast-growing fintech environment.
Key Responsibilities
- Talent Acquisition & Workforce Planning
- Lead end-to-end recruitment across technical, business, operations, and support functions
- Develop targeted hiring strategies to support rapid business expansion in the Philippines
- Manage recruitment vendors, job portals, and employer branding initiatives
- Ensure high-quality hiring, optimized time-to-fill, and strong candidate experience
- Compensation, Benefits & Performance Management
- Design and manage competitive compensation and benefits frameworks aligned with local market benchmarks
- Lead annual salary reviews, incentive schemes, and performance-based bonus structures
- Drive performance management cycles, including goal setting, mid-year and annual reviews
- Partner with leadership to align rewards with performance and business outcomes
- HR Operations & Policy Management
- Oversee end-to-end HR operations including onboarding, employee lifecycle management, and documentation
- Develop and update HR policies and SOPs in compliance with Philippine labor laws and PalmPay standards
- Maintain accurate HR data, reports, and dashboards for management review
- Business Partnering & Leadership Support
- Act as a trusted HR Business Partner to department heads and senior leadership
- Advise on organization design, manpower planning, and people strategy
- Support change management and organizational development initiatives
- Employee Relations & Compliance
- Manage employee relations matters, disciplinary actions, and grievance handling
- Ensure compliance with local labor laws, statutory requirements, and internal policies
- Coordinate with external advisors, consultants, or authorities when required
Required Qualifications & Experience
Education
- Bachelor's degree in Human Resources, Business Administration, Management, or a related field
- Master's degree or professional HR certification is an advantage
Experience
- 712 years of progressive HR experience, with 35+ years in an HR Manager or Senior HR leadership role
- Strong, hands-on experience in recruitment, including high-volume and specialized hiring
- Proven expertise in compensation & benefits design and performance management systems
- Experience working in fintech, technology, financial services, or fast-growing multinational companies is highly preferred
Skills & Competencies
- Solid knowledge of Philippine labor laws and HR best practices
- Strong stakeholder management and business partnering capabilities
- Excellent analytical, problem-solving, and decision-making skills
- High level of professionalism, integrity, and confidentiality
- Fluent in English with strong written and verbal communication skills
Compensation & Benefits
- Competitive salary
- Statutory and company benefits
- Career growth opportunities in a global fintech organization
- Exposure to regional and international HR initiatives
Powered by JazzHR
CpFzEYBgkA
