Overall Purpose
To provide overall direction in the administration of HR plans and programs affecting employees deployed in the Client project.
Scope of Role
- Oversees the administration of HR plans, services and programs affecting employees deployed in the Moog project.
- Collaborates with the Country HR Department in the overall management of the department's plans and activities.
- Develop and implement HR plans and policies to build a culture that encourages high performance and retention of talent.
- Ensure HR policies compliance with statutory regulations and are consistent with internal and external best practices.
- Ensure process improvement and modify/ adapt HR processes to better suit the needs of defined organization.
- Monitor deployment of the HR strategic plans and achievement of sub-functional goals to enhance efficiencies and effectiveness.
- Prepares various communications and documentations on recruitment and other HR related activities.
- Prepares and maintains various customer requirement quality reports.
- Recommends an efficient and effective end-to-end recruitment process.
- Ensures compliance to DGF and other local regulatory requirements.
- Organizes and conducts approved monthly and annual employee relations programs and activities.
- Spearheads the employee relations and engagement activities for the assigned site.
- Counsel DGF leaders on-site on any matters related to HR recruitment, benefits, employee discipline, performance review, etc.
- Formulates fair and equitable processes and guidelines on employee counseling and discipline.
- Handles all employee disciplinary and grievance matters such as conducting inquiry sessions, recommending employee dismissal, etc.
- Trains line managers and supervisors on the proper counseling and disciplinary techniques.
- Ensures delivery of high-quality employee relations services.
- Ensures a variety of communication tools and mechanisms are in place to ensure that employees are well informed and have the opportunity for feedback.
- Implement and promote local programs to encourage a culture of high performance and reinforcing the company values.
- Administers disciplinary procedures, dispute management, termination.
- Manages employee recruitment, selection, hiring and placement. Ensure timely hiring of qualified workforce.
- Manages induction programs to enable new employees to become familiar with DHL's business, policy and culture.
- Ensures career management systems include career counselling, development programs and succession planning.
- Ensures a variety of communication tools and mechanisms are in place to ensure that employees are well informed and have the opportunity for feedback.
Key Competencies/ Capabilities
- Analytical skills and high level of accuracy
- Initiative, tact and discretion
- Ability to set priorities and to work under tight deadlines
- Software skills (Word, advanced Excel, PowerPoint, etc.)
- Knowledge on data base system
- Communication skills, spoken and written
Competencies
- Making Customer More Successful:
- Maintains effective relationships with customers
- Develops / Delivers high quality / innovative products, services or solutions
- Focuses on customer needs and gains their commitment
Shaping Direction
- Ensures strategies / plans are aligned and reflect others views
- Develops strategies / plans aligned to broader organizational strategy
- Communicates strategy
Driving High Performance
- Establishes clear, challenging and achievable objectives
- Coordinates efforts and aligns resources to achieve objectives
- Regularly reviews and communicates progress against objectives and adjusts as needed
- Champions continuous improvement and innovation
- Takes responsibility for own decisions and recognizes the contribution of others
Developing Others:
- Provides candid / regular feedback
- Supports the development of others
- Inspires others to develop
- Champions continuous improvement and innovation
- Takes responsibility for own decisions and recognizes the contribution of others
- Conveys a clear sense of personal goals and values
- Actively seeks feedback to improve performance
- Develops new skills and modifies behaviors based on feedback
- Takes personal responsibility for career and development
Qualifications
- With at least five years work related experience.
- At least Bachelors degree in Psychology, Human Resources Management and other behavioral science courses.
