HR Generalist

Company Description

New Age Digital (NAD) is a leading e-commerce growth partner specializing in TikTok Shop, helping brands turn the platform into their top sales channel. By offering services such as content marketing, TikTok live selling, ad management, and influencer partnerships, NAD drives significant growth in GMV for its clients. With a proven track record and a team of specialized experts, we support fast-growing e-commerce brands in the Philippines. Our vision is to be the premier TikTok Shop growth partner in Southeast Asia, empowering businesses of all sizes to succeed in the social commerce era.

Role Description

This is a full-time on-site role based in Pasig, with the option for some work-from-home flexibility, for an HR Generalist at New Age Digital PH. The HR Generalist will manage day-to-day human resources activities, including implementing HR policies, overseeing employee benefits, and ensuring compliance with HR management standards. They will play a critical role in fostering a positive workplace culture, supporting employee relations, and assisting with recruitment efforts. This position requires excellent organizational and communication skills, as well as the ability to handle confidential information with discretion.

Key Responsibilities

1. Talent Acquisition & Onboarding

• End-to-end recruitment: Sourcing, screening, and interviewing candidates for regular, intern, and consultant roles.
• Managing the TikTok Affiliate Center and other platform-specific recruitment if required.
• Facilitating seamless onboarding and orientation for new hires and interns.

2. Employee Relations & Compliance

• Ensuring 100% compliance with Philippine Labor Laws (DOLE regulations, 13th-month pay, regularization).
• Managing the disciplinary process, including drafting Notices to Explain (NTE) and conducting administrative hearings.
• Drafting and updating employee contracts, waivers, and internal memos.

3. Compensation, Benefits & Payroll

• Overseeing government-mandated benefits (SSS, PhilHealth, Pag-IBIG) and ensuring accurate remittance.
• Managing payroll transitions (e.g., transitioning from monthly-paid to daily-paid structures).
• Addressing employee queries regarding deductions, refunds, and salary adjustments.

4. Data Management & Reporting

• Maintaining and updating the HR Workforce Dashboard (Headcount, Attrition, and Recruitment metrics).
• Utilizing Google Sheets/Excel for advanced data visualization and productivity tracking.
• Ensuring all digital records and tools (Canva, Hik-Connect, HRIS) are managed efficiently.

5. Performance & Culture

• Supervising interns and junior staff, providing technical training and spot-checks on deliverables.
• Coordinating workplace events and employee engagement initiatives (e.g., holiday events and team huddles).

Technical Qualifications

• Education: Bachelor's Degree in Human Resources, Psychology, Business Administration, or a related field.
• Experience: 2–4 years of experience in an HR Generalist or similar role.
• Advanced knowledge of Google Workspace (Sheets, Docs, Slides).
• Familiarity with design tools like Canva.
• Experience with workplace security/monitoring software (e.g., Hik-Connect, Tuya).
• Regulatory Knowledge: Deep understanding of the Philippine Labor Code.
• Communication: Exceptional professional writing skills for memos, announcements, and stakeholder reporting.
• Bonus points: Experience with Sprout

Core Competencies

• Meticulous Attention to Detail: Ability to spot SKU or payroll errors before they escalate.
• High Integrity: Capability to handle sensitive employee data and confidential business decisions.
• Adaptive Problem Solving: Ability to pivot between HR tasks and operational tech support.

KPIs

1. Compliance Rate: Zero penalties from DOLE or government agencies.
2. Data Accuracy: 100% accuracy in payroll deductions and workforce reporting.
3. Turnaround Time: Efficiency in filling open vacancies and resolving employee grievances.

What We Offer:

• The opportunity to work in a dynamic and creative environment.
• Fresh and Fun culture
• 24 PTOs
• Birthday Leave
• Government Mandated Benefits
• 13th Month
• 35,000 - 40,000 Monthly Salary