POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
HR Business Partnering:
- Partner closely with the Country Head and business leaders to provide practical HR solutions that support business objectives.
- Lead end-to-end recruitment activities in the Philippines, with a strong focus on retail hiring while supporting oNice recruitment as required.
- Act as a trusted HR partner and first point of contact for managers and employees on day-to-day HR matters.
- Manage the full employee lifecycle, including onboarding, probation, performance management, employee engagement, and oNboarding.
- Provide guidance and coaching to managers on performance management, employee relations, disciplinary matters, and people management best practices.
- Support investigations, disciplinary processes, and employee relations cases in accordance with company policies and local labor regulations.
- Build strong relationships with internal stakeholders across the Philippines and regional headquarters to ensure eNective communication and collaboration.
- Collaborate with cross-functional teams to create a positive employee experience and support organizational initiatives.
- Support the Country Head and regional leaders in implementing HR initiatives, organizational projects, and people-related programs.
HR Operations:
- Prepare employment contracts, HR letters, and other employee documentation while ensuring compliance with company policies and local labor regulations.
- Maintain accurate employee records and HR data in Workday, ensuring data integrity and timely updates throughout the employee lifecycle.
- Coordinate employee lifecycle administration, including onboarding, probation reviews, contract changes, transfers, promotions, and oNboarding.
- Generate HR reports, maintain compliance documentation, and provide workforce data to support business and management decisions.
- Support day-to-day HR operations, including attendance and leave administration, employee inquiries, and coordination with internal stakeholders and external vendors.
- Coordinate with external vendors and government agencies on HR-related matters when required.
- Support oNice administration and other ad-hoc operational matters for the Philippines and global business as required.
Key Requirements:
- Languages: Proficiency in English and Filipino is required; Mandarin is a strong advantage due to regular coordination with China-based teams
- Experience: 3–5 years in a similar HR generalist or HRBP role; prior experience in retail or fast-paced environments preferred
- Tertiary qualifications in Human Resources or a related discipline
- Experience with Workday or other HRIS systems is an advantage.
- Hands-on experience with recruitment processes, especially for sales, operations, or frontline teams
- Strong communication and interpersonal skills; ability to collaborate with crossfunctional teams
- Highly organized, self-motivated, and adaptable in a fast-changing environment
- Proficient in Microsoft ONice, particularly Excel and Word
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees
because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,
imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of
any other status or condition protected by applicable federal, state or local law.
