Shape Workplace Culture and Drive People Success
As an HR Business Partner, you will work closely with business leaders and employees to support organizational development, employee relations, performance management, and engagement initiatives. This long-term global career opportunity is designed for top 1% talent who are passionate about employee relations, leadership partnership, and driving people strategies that create meaningful business impact within a people-first global organization.
Job Overview
Employment Type: Full-Time
Shift: Day Shift | Weekends Off
Work Setup: Onsite, Cebu
Exciting Perks Await!
- Competitive Salary Package
- HMO coverage with free dependent upon regularization
- Day shift scheduled
- Fixed weekends off
- Prime office location in Cebu (Conveniently accessible by PUVs, with nearby restaurants and banks)
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
- Minimum of 5 years of Employee Relations and People Business Partneringexperience within the BPO or Shared Services industry
- Strong knowledge of labor laws, DOLE compliance, SEnA, end-to-end case management, policy development, employee discipline, performance management, talent development, and strategic business partnering
- Strong ability to lead and implement organizational change initiatives within complex work environments
- Hands-on experience leading and executing account-specific or program-specific projects
- Excellent written and verbal communication skills, with the ability to multitask, take initiative, and work independently with minimal supervision
- Strong attention to detail, accuracy, and adaptability in a fast-paced and evolving workplace
- Demonstrates a growth mindset, challenges the status quo, and thrives in dynamic environments
- Exceptional ability to build strong client relationships, collaborate effectively, and deliver outstanding customer service
- Displays high ethical standards, integrity, responsibility, and accountability
- Willing to report onsite in Cebu as required
- Open to working day shift schedules
Your Daily Tasks
Business Partnership
- Build strong, trusted relationships with stakeholders by being responsive, prompt, and collaborative
- Provide HR policy guidance, interpretation, and consultation to management
- Analyze HR trends and metrics to develop effective solutions, programs, and policies
- Advise on business unit structures, workforce planning, and succession planning initiatives
- Assess and anticipate HR-related needs of clients and employees
Employee Relations, Engagement, and Retention
- Address employee concerns promptly and provide appropriate feedback and resolution
- Foster positive work relationships, employee morale, productivity, and retention
- Initiate and drive employee engagement activities, rewards, and recognition programs
- Conduct regular employee touchpoints, including one-on-one sessions, small group meetings, and focus group discussions, while providing reports with insights and action plans
- Conduct exit interviews and submit reports to the Immediate Superior and Business Unit Head
Performance Management
- Facilitate probationary and annual performance reviews
- Oversee employee movements, including status changes, promotions, merit increases, and salary reviews
- Provide performance management guidance through coaching, counseling, and Performance Improvement Plans (PIP)
Career Management and Learning & Development
- Facilitate career development discussions with employees
- Identify and develop future leaders through targeted training initiatives
- Determine and address business unit and individual training needs in collaboration with the Learning and Development team
- Monitor and evaluate training program effectiveness and ensure learning objectives are achieved
Employee Discipline
- Ensure compliance with labor laws and minimize legal risks
- Consult with HR Leaders regarding disciplinary actions and policy enforcement, including adherence to the Code of Conduct
- Conduct learning sessions and roadshows on discipline management
- Manage and resolve complex disciplinary matters through thorough investigations
Compliance and Occupational Safety & Health (with Facilities & Admin)
- Implement, maintain, and inspect workplace health and safety standards
- Provide safety management guidance, monitoring, and reporting
- Engage employees in workplace safety programs and training initiatives
- Ensure compliance with government regulations, including DOLE, PEZA, BOI, and other applicable requirements
Other Responsibilities
- Perform tasks assigned by the Company as required
- Comply with instructions from authorized Company representatives
- Carry out administrative and non-administrative duties as assigned
Join Emapta, recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.
Be part of a team that showcases Filipino excellence to the world. With over 30 offices across 11 countries and 1,200+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.
At Emapta, you're not just joining a company-you're becoming part of a thriving community of 12,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.
We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire.
Tim Vorbach, CEO
#EmaptaEra
