Digital Bakery is looking for a highly organized and proactive HR and Operations Associate to support our people operations and day-to-day administrative functions. This role plays a critical part in ensuring smooth employee lifecycle management, efficient internal processes, and well-coordinated operational support across the organization.
The ideal candidate has a balanced background in human resources and administration, is comfortable working in a fast-paced and collaborative environment, and demonstrates strong attention to detail, discretion, and initiative. This position will work closely with leadership, employees, and external vendors to maintain accurate records, support employee engagement initiatives, and ensure operational efficiency.
HR / People Responsibilities:
- Manage end-to-end onboarding and offboarding processes, including documentation, orientations, and exit procedures.
- Maintain and update HR databases and employee records (attendance, leave, contracts, and personnel files).
- Coordinate payroll-related activities such as timesheet collection, leave tracking, and adjustments.
- Assist in performance management, employee engagement, and training initiatives
- Respond to employee inquiries and handle HR-related communications and requests.
- Prepare and maintain regular HR reports (e.g., turnover, headcount, attendance summaries).
Administrative / Operations Responsibilities:
- Manage daily administrative and operational tasks, including document organization, office supplies, and vendor coordination
- Arrange and coordinates travel bookings, event logistics, and meeting schedules
- Handle vendor procurement, purchase orders, and inventory tracking
- Records and Process reimbursements, petty cash, and expense reports accurately and on time
- Coordinate facility and workspace requirements (where applicable)
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- At least 2 years of combined HR and administrative experience (experience in BPO, outsourcing, or remote operations is a plus).
- Strong organizational and multitasking skills with the ability to manage HR and Admin priorities effectively.
- Excellent communication and stakeholder management skills.
- Proficient in MS Office, Google Workspace, and HR/admin software tools.
- Knowledgeable in Canva or similar design tools (for internal communications and materials).
- Demonstrated ability to handle confidential and sensitive information with discretion.
- Proactive, resourceful, and detail-oriented with strong problem-solving skills.
- Comfortable working in a fast-paced and dynamic environment.
Preferable:
- Prior experience in remote staffing / offshore support environments
- Knowledge of Philippine labor laws and compliance
- Exposure to tools such as HRIS, applicant tracking systems, expense / procurement systems
- Ability to prepare basic reports and dashboards
What We Offer:
- A collaborative, growth-oriented work culture.
- Competitive compensation and benefits package.
- HMO on day 1
- Salary payout every 15th and 30th of the month
- 13th months pay (50% payout in June and 50% payout in December)
- Paid Vacation Leave (12)
- UTO/Sick Leave (10) per year
- Birthday leave in your birthday month
- Promotion opportunities
About Us:
We are Digital Bakery, a unique & boutique BPO located in the heart of Makati Business Center near Asian Institute of Management and Greenbelt. Walking distance from all the (food) shops and public transport options you need. We have a unique approach to the standard BPO, which makes us stand out from the crowd.
How to Apply:
Send an email with your CV to [Confidential Information]
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