Hospital Revenue Cycle Manager

This function is responsible for managing teams for optimum reduction of AR Days aging and/or FBNS and working with payers to improve or maintain cash goals set. Positions in this function interact with customers (internal and external) gathering support data to ensure accurate billing and collection processes are followed. Provide input to policies, systems, methods, and procedures for the effective management and control of the premium collection. Educate customers regarding issues or concerns in achieving the goals set. Monitor outstanding balances and take appropriate actions to ensure responsible parties (payers, IPA or others) pay as billed. Manage the preparation reporting to upper leadership and complete reconciliation of billing or collection with leadership, teams and or client.

This position is responsible for managing and coordinating team efforts toward a specific service delivery function of the facility. The position provides coaching, feedback, and corrective action to service delivery team members where needed.

The Manager carries out duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of organization and carries out the Vision and Mission of the organization

Work Experience:

• 5+ years of experience in Hospital Revenue Cycle or must undergo process training and pass ramp certification
• 7+ years of management/leadership experience
• Thorough understanding of insurance policies and procedures
• Working knowledge of medical terminology
• Intermediate to advanced computer skills, must understand Excel
• Excellent written and verbal communication

Technical Knowledge

Excellent analytical and quantitative skills; ability to develop appropriate methods for collecting analyzing and trending data.

Excellent organizational skills required (ability to multi-task, produce rapid turnaround, and effectively manage multiple projects).

High sense of responsibility and accountability; Takes ownership and initiative.

Results-oriented with an eye toward the end-goal and business results as the objective of our projects.

Ability to think and act; decisiveness, assertiveness, with ability to achieve results quickly.

Excellent communication capability; persuasive, inclusive, and encouraging; the ability to listen and understand; Ability to elicit cooperation from a variety of resources.

Adaptable and flexible, with the ability to handle ambiguity and sometimes changing priorities.

Professional demeanor and positive attitude; customer service orientation.

Ability to learn, understand, and apply new technologies, methods, and processes.