Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!
Who Thrives Here:
- At least 2ndyear college completed; graduates of allied health programs such as Medical Technology, Physical Therapy, Occupational Therapy, Biology, Public Health, Psychology, Nurses and/or Pharmacists are preferred.
- At least 1 year of BPO Healthcare voice experience
- Basic understanding of healthcare concepts, medicines, product handling, or medical devices
- Ability to identify and understand product complaints such as defects, packaging issues, or device concerns
- Strong communication skills for guiding callers in accurately describing productrelated problems
- Good attention to detail and ability to document information clearly and correctly
- Comfortable following structured processes and handling repetitive tasks with accuracy
- Experience in pharma, consumer health, medical devices, or a contact center is an advantage but not required
- During training, the role requires fulltime onsite reporting
- Once deployed to production, the role follows a hybrid work arrangement, subject to performance and operational requirements
- Hybrid eligibility may be adjusted based on quality scores, productivity metrics, attendance, and overall compliance
Why Join Us:
At Cognizant, we don't just offer jobswe build careers that thrive in the digital era.
- Growth That Matters Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You're not just filling a seatyou're building a future.
- Support That Empowers A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
- Impact That Inspires Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.
Your future starts heregrow, thrive, and make an impact with Cognizant.
