Healthcare Account Representative

ROLE SUMMARY

Provide assistance to healthcare members regarding benefits, coverage, claims, account information, and other healthcare-related inquiries. Ensure accurate information and excellent customer service in every interaction.

RESPONSIBILITIES

• Handle healthcare-related customer inquiries via phone, chat, or email
• Assist members with benefits, claims, and account concerns
• Provide accurate information and resolve customer issues efficiently
• Maintain complete and accurate records of customer interactions
• Meet quality and performance standards while delivering excellent service

QUALIFICATIONS

• Highschool/Senior Highschool Graduates
• Completed at least 2 years in College with a minimum of 6 months customer service-related experience
• Above-average English communication skills
• Good interpersonal, analytical, and problem-solving skills
• Basic knowledge of MS Office applications
• Willing to work on weekends, holidays, and shifting schedules

COMPENSATION & BENEFITS

• 20% Night Differential
• HMO Coverage for Employee starting Day 1
• HMO Dependent Coverage upon certification
• Life and Accident Insurance
• Annual Salary Increase based on Performance
• 13th and 14th Month Pay

WORK SETUP

• Onsite Work Setup
• Full-time Position
• Shifting Schedule

APPLY NOW

Join our Healthcare Account team and grow your career in a stable and rewarding industry. Apply today and become part of a company that values professional development and employee well-being.