JOB SUMMARY
The Head of Supply Chain is responsible for designing, leading, and optimizing SHG's end-to-end supply chain across two business units: restaurants (procurement to store delivery) and retail (warehousing and distribution operations). This role ensures the supply chain is efficient, cost-effective, reliable, and aligned with SHG's growth and service objectives.
JOB RESPONSIBILITIES
A. Strategic Leadership
- Develop and implement SHG's overall supply chain strategy for both restaurant and retail operations.
- Drive cost reduction, service improvement, and process efficiency initiatives.
- Partner with senior leadership to align supply chain operations with business goals.
B. Restaurant Supply Chain
- Oversee the full cycle: demand planning, procurement, vendor management, warehousing, logistics, and last-mile delivery.
- Ensure reliable supply of food, beverage, and packaging materials.
- Lead sourcing strategies focused on quality, cost, and sustainability.
- Monitor budgets and identify cost-saving opportunities.
C. Retail Warehousing & Distribution
- Lead and optimize warehouse and distribution operations.
- Ensure accurate, on-time deliveries to retail outlets and customers.
- Introduce best practices in warehouse automation, safety, and compliance.
D. People & Performance
- Lead and mentor teams across procurement, planning, warehousing, and logistics.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Build strong internal capabilities and succession pipelines.
E. Technology & Innovation
- Leverage digital tools, ERP systems, and analytics for better planning and decision-making.
- Drive automation and data-driven improvements across the supply chain.
- Establish KPIs and performance metrics to measure operational excellence.
JOB QUALIFICATIONS
- Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or related field
- 12+ years of progressive experience in supply chain management, with at least 5 years in a senior leadership role
- Strong background in procurement, warehousing, logistics, and distribution
- Experience in food & beverage, retail, or FMCG industries preferred
- Proficient in ERP and supply chain management systems
- Excellent analytical, negotiation, and stakeholder management skills
- Strategic thinker with strong leadership, collaboration, and integrity
