Head of Recruitment

Do you believe recruitment is more than filling roles Do you believe the right hire can change a company, a family, and a future If you love building people, systems, and impact at scale, this role was written for you.

At ClearDesk, recruitment is not a department. It is our heartbeat.

Our Story Starts with People Like You

The two founders, best friends, were running businesses that needed great talent fast. So, they started building remote teams across countries like the Philippines, Colombia, and India. Not only did it work, it thrived. They realized that talent isn't limited by geography. With today's technology and high-speed internet, we're able to build high-performing global teams that support businesses across the U.S. So ClearDesk was born.

Today, ClearDesk helps U.S. businesses grow by building world-class remote teams. We don't just connect talent; we manage the entire experience, from recruiting to retention. And while we help clients thrive, we also stay deeply committed to helping our remote team members build real, lasting careers that support their lives and their families.

That's where you come in.

The Role: Head of Recruitment

Imagine leading a recruitment organization that does more than hit numbers.

You are building a hiring engine that creates opportunities for thousands of people. You are guiding recruiters who believe in purpose, not just placements. You are shaping how ClearDesk hires, grows, and serves clients around the world.

You will work closely with executive leadership to define ClearDesk's hiring philosophy, strategy, and execution. You will lead a growing team of recruiters and sourcers while building systems that allow us to hire 100 to 120 every month with quality, consistency, and care.

This is not just about volume. This is about building trust, stability, and long-term success through thoughtful recruitment.

What Your Days Might Look Like:

• Define and implement ClearDesk's recruitment philosophy, methodology, and hiring standards
• Lead and develop a growing recruitment team of recruiters and sourcers
• Monitor daily recruiting performance and coach your leaders to achieve targets
• Build and maintain strong talent pipelines for high-volume and corporate hiring needs
• Design sourcing strategies that consistently deliver quality candidates
• Improve interview, testing, and screening processes
• Partner with operations and leadership to align hiring with business demand
• Lead recruitment projects focused on process, performance, and efficiency
• Oversee recruitment marketing and workflow improvements
• Set team goals and support professional development
• Create and analyze reports such as source of hire, funnel metrics, time to hire, and cost per hire
• Define and track recruitment KPIs and continuously optimize results

Who We Think Will Thrive in This Role:

• You have at least 8 years of end-to-end recruitment experience
• You have at least 5 years of people leadership experience in BPO, RPO, or service-driven environments
• You have led high-volume hiring teams successfully
• You are confident using ATS tools, preferably Zoho Recruit
• You communicate clearly, confidently, and professionally in English
• You are data-driven but people-centered
• You are comfortable working in US business hours
• You have experience recruiting for Virtual Assistant or similar remote roles
• Experience with CRM tools such as HubSpot is a plus
• You are willing to provide an NBI or Police Clearance upon hiring
• You are willing to work in a US time zone schedule.
• You can secure the required technical setup, including:
• At least a 720p HD webcam
• A noise-canceling headset
• A primary internet connection of at least 25 Mbps
• A backup laptop, backup internet device, and backup power source
• A main computer with at least Intel Core i5 (or equivalent) and 8 GB RAM
• A backup computer with at least an Intel Core i3 and 4 GB RAM

Why ClearDesk

Because we believe work should be meaningful, even from home.

At ClearDesk, you'll work with clients who respect your time and value your skills. You'll join a remote-first team that genuinely supports you, and you'll see the impact of your work in real, tangible ways that matter to the people you work with.

We don't just want you to do your job. We want you to grow with us, stay with us, and feel proud of the difference you're making.

Here's what you can expect from us:

• We pay you fairly and on time
• We provide HMO coverage for your peace of mind
• We help you grow with tools, training, and honest feedback
• We celebrate your wins
• And above all, we actually care

Ready to be part of something that matters

Apply now and start your journey with ClearDesk.

Important Reminder: ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment, please disregard it and report it to us immediately. For your security, please ensure that all communications are conducted through emails originating from (@cleardesk.com or @cleardeskteam.com).

Disclaimer: Candidates who apply for this position may be re-profiled to similar roles depending on their qualifications, experience, and current market demand.