Gandang Kalikasan, Inc.(Human Nature) is a faith-driven social enterprise with the core advocacies of Pro-Philippines, Pro-Poor, and Pro-Environment. We bring a message of goodness not only by being the leading brand of genuinely natural cosmetics and personal/home care products in the country today, but in the many business practices we have that are counter to popular culture.
Quality Assurance Head
The Quality Assurance Head is responsible for planning, developing, and directing quality assurance policies, programs, and initiatives. This role oversees process and product testing to ensure materials, equipment, and products meet established quality standards and comply with government regulations. The QA Head reviews and approves product quality control activities to resolve issues effectively and ensure the timely release of products.
Main Responsibilities:
- Develop and Implement Quality Systems: Lead the development and implementation of Gandang Kalikasan, Inc.s Quality System requirements and procedures at third-party manufacturing locations and suppliers.
- Manage Quality Issues: Coordinate the resolution of quality management issues, including investigating manufacturing or customer complaints. This includes reporting on corrective action plans, technical summaries, Management Review of Quality, and disposition of on-hold inventory.
- Ensure Compliance: Ensure established systems, procedures, and protocols are sufficient to maintain consistent product quality, safety, and regulatory compliance.
- Validate Quality Processes: Establish product specifications and quality attributes, measure production, document evidence, determine operational and performance qualifications, and write/update quality assurance procedures.
- Address Customer/Consumer Quality Issues: Responsible for the evaluation and resolution of customer or consumer product quality concerns.
- Collaborate Across Functions: Work closely with cross-functional teams such as R&D, Supply Chain, and Marketing to achieve business objectives (e.g., technical problem-solving, new product launches, and supplier evaluation).
- Conduct Audits: Perform regular audits, issue timely reports, and ensure required follow-up actions are taken.
- Support Product Recalls: Provide technical support in product recalls and withdrawals.
- Provide Technical Assistance and Training: Offer technical guidance and training to contract manufacturers, suppliers, and operational/support staff.
- Investigate Quality Issues: Lead investigations into any and all quality-related issues within the plant.
- Protect Product Quality: Ensure that product quality is maintained across all sales channels through process assessments and regular audits.
- Promote Company Culture: Contribute to building the company by strengthening our culture of shared ownership and bayanihan.
- Other Duties: Perform any additional tasks or functions as assigned by management.
Qualifications:
Minimum Education Requirements:
- BS in Chemistry, Chemical Engineering, or a related field.
Minimum Job-Related Experience:
- Strong team-building, decision-making, and people management skills.
- At least 7 years of experience as a QA Manager in personal care, cosmetics, or pharmaceuticals manufacturing operations.
- Experience with household and drug products is a distinct advantage, as is experience with highly sensitive raw materials (RMs).
- Experience in manufacturing, as well as conducting store and supplier audits.
- In-depth knowledge of Quality Systems, Manufacturing, and Supply Chain processes.
- Ability to perform well in a fast-paced environment with minimal supervision, demonstrating strong leadership, interpersonal skills, and initiative.
- Excellent verbal and written communication skills, with strong analytical and problem-solving abilities.
- Detail-oriented and results-driven, with proficiency in statistical analysis.
- Proficient in Microsoft Office applications (Word, Excel, Access).
Other Requirements/Skills:
- Has the bayanihan spirit and a collaborative mindset.
- Proficient in MS Office and comfortable with technology.
- Works well with people and is always ready to support other teams.
- Passionate about contributing to the benefit of our country and people.
What Human Nature Can Offer You:
- Flexible Working Arrangements*
- Shortened Work Hours during lean months, 77.5 hours with full pay
- HMO Coverage from Day 1
- Life Insurance Coverage
- Product Discounts
- Wedding Gift (25,000)
- Newborn Baby Gift (15,000)
- Healthy and Supportive Work Environment
- Pastoral Care Support
- Performance Bonus*
*Terms & Conditions apply
More About Us:
Human Nature began as an act of faith in God and love for the people. It is because of these two things that we keep giving the best of our talents and resources to transform the lives of Filipinos.
Each personal care, home care, and beauty product Human Nature creates is a pledge to our mission to help uplift the working poor so they can be part of the new middle class.
We invite you to explore all Human Nature (Gandang Kalikasan Inc.,) career opportunities and apply through the provided URL https://humanheartnature.com/buy/careers
Video URL: https://youtu.be/V6-WN0FE_Mc
