About The Job
Location: Philippines (Remote)
Employment Type: Full-Time, Permanent
We are seeking a dynamic Director of Information Operation & Insights to lead and scale our information services function. This leader will ensure that high-quality information assets fuel global go-to-market success, while embedding predictive models and actionable insights into daily operations.
Job Details
- Employment Type: Full-Time Direct Employee
- Department: Research and Development (R&D)
- Job Level: Manager
- Experience: 5 Years
- Education: Bachelors
Responsibilities
- Translate segmentation into structured, actionable datasets that enable smarter targeting and improved conversion rates.
- Partner with Product and Analytics teams to operationalize predictive and propensity models.
- Deliver insights that directly improve lead prioritization, sales productivity, etc.
- Act as the single point of accountability for information delivery outcomes.
- Anticipate risks, troubleshoot delivery challenges, and maintain strong cross-functional relationships.
- Set clear KPIs, oversee performance management, and implement training and development programs.
- Build a high-performance culture of accountability, continuous learning, and innovation.
- Uphold rigorous quality standards in information enrichment, accuracy, and deduplication.
- Drive automation and workflow optimization initiatives to improve efficiency and scalability.
- Design and evolve the information operations framework, including process architecture and resource planning.
- Establish and maintain a centralized library of templates and taxonomies to promote consistency and reuse.
- Continuously improve systems and practices to support long-term growth and scalability.
Salary & Benefits
- Pay: Monthly, 200000.00 250000.00
- Benefits: Unlimited PTO
Additional Requirements
- Tech Requirements: Windows or Mac
- Language: English
About The Company
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.
