Head of Human Resources

About the Role

• Lead and manage the full scope of HR operations for Sunlight Hotels and Resorts with properties Sunlight Ecotourism Island Resort, Sunlight Hotel Coron and Sunlight Hotel Puerto Princesa
• Serve as a trusted partner to management and a go-to resource for all employees
• Ensure people practices are consistent, fair, and aligned with business goals and Philippine labor standards
• Support all departments across corporate office and the hotel and resort properties

Key Responsibilities:

Recruitment & Talent Acquisition

• Lead end-to-end recruitment for all levels, from rank-and-file to managerial positions
• Develop job descriptions, post vacancies, coordinate interviews, and conduct background checks
• Manage job offers and employee onboarding
• Build and maintain a talent pipeline for high-turnover hospitality roles
• Establish partnerships with schools, placement agencies, and job platforms

Payroll & Compensation Administration

• Oversee accurate and timely processing of payroll for all employees
• Compute basic pay, overtime, allowances, deductions, and government-mandated contributions (SSS, PhilHealth, Pag-IBIG, withholding tax)
• Maintain proper payroll records and documentation
• Ensure compensation structures remain competitive within the hospitality industry

Employee Relations

• Serve as the primary point of contact for employee concerns, grievances, and disciplinary matters
• Facilitate fair and thorough investigations and mediate workplace conflicts
• Implement corrective actions in accordance with company policy and the Labor Code
• Promote a positive, respectful, and inclusive workplace culture

Training & Development

• Design and oversee training programs covering onboarding, service standards, safety protocols, and leadership development
• Coordinate compliance-related training across departments
• Identify skills gaps and develop learning plans in collaboration with department heads

Performance Management

• Implement and manage the company's performance appraisal system
• Ensure evaluations are conducted regularly, fairly, and constructively
• Guide managers in setting clear performance expectations and providing ongoing feedback
• Address underperformance in a structured and documented manner

Compliance & Labor Relations

• Ensure full compliance with the Labor Code of the Philippines, DOLE regulations, and OSHC requirements
• Prepare and submit required government reports
• Keep the company audit-ready at all times
• Maintain updated and complete 201 files and HR records for all employees

HR Policy & Administration

• Develop, review, and enforce the company's HR policies and Employee Handbook
• Ensure consistent implementation of policies across all departments
• Manage HR documentation including employment contracts, memoranda, disciplinary notices, and separation documents

Compensation & Benefits Management

• Administer employee benefits including HMO, leave entitlements, government benefits, and company perks
• Regularly benchmark compensation and benefits against industry standards
• Recommend adjustments to remain competitive and retain talent

Workforce Planning & Organizational Development

• Collaborate with senior management to assess staffing needs and manage headcount planning
• Support organizational changes and restructuring as needed
• Provide data-driven HR reports and insights to guide strategic decisions on hiring, retention, and workforce structure

Qualifications

• Bachelor's degree in Human Resources Management, Psychology, Business Administration, or a related field
• Minimum of 4–6 years of progressive HR experience, with at least a year in a managerial capacity
• Prior experience in the hotel, resort, or hospitality industry is strongly preferred
• In-depth knowledge of the Philippine Labor Code, DOLE regulations, and mandatory government benefits
• Proficient in payroll processing and HR information systems
• Strong leadership, communication, and interpersonal skills
• High level of integrity, professionalism, and discretion in handling confidential matters
• Able to work effectively in a fast-paced, multi-department environment

What We Offer

• Competitive salary package commensurate with experience
• HMO coverage for the employee
• Leave benefits in accordance with the Labor Code
• Meal and accommodation perks
• Career growth opportunities within a growing hospitality group
• A collaborative work environment that values and invests in its people