About GrowthAssistant
At GrowthAssistant, we connect exceptional global talent with fast-growing U.S. companies and we're passionate about helping every Growth Assistant (GA) succeed.
As part of our Support/Core Team, you'll be instrumental in ensuring each GA thrives in their client placement, grows in their role, and embodies the GA Way.
This is a people-centered, impact-driven role where leadership, coaching, and culture meet performance and growth.
The Role
As a GA Success Manager (GSM), you'll be the driving force behind the success and development of Growth Assistants across multiple industries.
You'll act as their coach, mentor, and advocate working closely with Customer Success, Human Resources, and Operations to ensure satisfaction, retention, and excellence in performance.
Compensation & Perks
Salary Range: Starts at 70,000/month (Final offer based on skills and experience matched to role requirements)
Work Setup: 100% permanent work-from-home
Bonuses:
- $25 monthly perfect attendance bonus
- Performance bonus
- Anniversary bonus (5,000 at 1 year; 10,000 at 2 years)
- $300 referral bonus per successful hire
Paid Parental Leave
Paid Time Off:
- 7 holiday PTO days/year
- 6 regular PTO days/year
Health Coverage: Comprehensive HMO plan
What You'll Do
- Coach and Support: Meet regularly with each Growth Assistant (typically 80+ in your book) to guide them through challenges, wins, and growth milestones.
- Onboard and Train: Design and implement training and onboarding plans to ensure readiness and alignment with client expectations.
- Champion the GA Way: Instill GA's culture, core values, and commitment to excellence throughout the GA journey.
- Drive Development: Conduct structured check-ins and reviews, provide candid feedback, and create actionable development plans.
- Measure Success: Report key people operations metrics and insights to the GA Experience Lead.
- Collaborate Cross-Functionally: Partner with Customer Success and HR to communicate feedback, surface training needs, and improve retention strategies.
- Build & Optimize Systems: Help develop and enhance processes that scale training, engagement, and performance management across the organization.
What We're Looking For
- 3+ years of experience as a trainer, coach, or people operations professional
- Proven success in building training plans and development programs
- Excellent communication and feedback delivery skills
- Experience creating systems and processes from scratch
- Analytical mindset with experience tracking and reporting people metrics
- Passion for leadership, development, and empowering others to succeed
Nice to Have
- Background in marketing, operations, or organizational development
- Experience with employee lifecycle management (onboarding retention)
- Exposure to learning and development program design
- Comfortable managing multiple priorities in a fast-paced, global environment
Why You'll Love Working Here
At GrowthAssistant, you'll collaborate with a diverse, talented team, sharpen your skills with global clients, and make an impact in your career. We value your growth and recognize your contributions every step of the way.
Apply today and take the next step in your career with GrowthAssistant!
