Background on what ING is about:
ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.
At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.
ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking!
Job Overview
The Device Management Engineer role is a crucial part of IT operations at ING, ensuring the efficient management of mobile devices, meeting room systems, and endpoint security. This role involves configuring and maintaining Microsoft Intune, managing mobile devices across multiple platforms, supporting video conferencing solutions, and implementing security best practices. The ideal candidate will have a strong technical background, problem-solving skills, and the ability to collaborate across teams to enhance device management strategies.
Key Responsibilities
- Microsoft Intune Expertise: Configure and manage Intune for mobile device management (MDM) and mobile application management (MAM), including policies, compliance settings, and conditional access.
- Mobile Device Management: Oversee and maintain Android and iOS devices, including familiarity with Apple Business Manager and Android Enterprise.
- Meeting Room Systems Support: Provide support for meeting room technologies such as Microsoft Teams Rooms, AV equipment, and video conferencing systems while ensuring smooth integration with collaboration tools.
- Networking & Security: Maintain a strong understanding of network protocols, endpoint security solutions, authentication, encryption, data protection, compliance regulations, and privacy concerns.
- Automation & Deployment: Develop automation scripts using PowerShell and manage automated deployments in Azure DevOps pipelines.
- Collaboration & Communication: Work closely with IT teams, facilities, and other departments to ensure seamless device operations.
Key Capabilities/Experience
- Problem-Solving Skills: Strong analytical skills to troubleshoot and resolve technical issues efficiently.
- Communication Skills: Excellent verbal and written communication skills to interact with stakeholders and provide clear documentation.
- Cross-Functional Collaboration: Experience working in multi-functional teams to support IT, facilities, and other departments.
- Security Awareness: Deep understanding of security best practices, especially within unified communications and endpoint management.
Minimum Qualifications
- Educational Background: Bachelor's degree in information technology, Computer Science, or a related field.
- Professional Experience: At least 3 years of IT experience, focusing on mobile device management and/or meeting room systems, preferably in a multinational enterprise-level environment.
- Certifications: Relevant certifications such as Microsoft Certified: Endpoint Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals, or equivalent.
