We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Position Description
Front Desk Associate
Various Sites, Philippines
Reporting to Front Desk Supervisor
Acquire Intelligence is an award-winning business process outsource provider, to some of the world's largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.
As
Front Desk Associate, you are responsible in ensuring that all visitor, employee, and related personal information are kept and handled in accordance with existing company policies and regulatory laws on Information Security and Data Privacy.
A SNAPSHOT OF YOUR ROLE
As an accomplished
Front Desk Associate, you will serve as an effective gatekeeper, providing administrative support as appropriately guided by Front Desk Supervisor and Front Desk Concierge Support as well as reasonable relevant requests by Corporate members in a well-organized and timely manner, which to include coordinating travel ground transportation requirements and accommodation requests of visitors and clients.
To Be Specific, But Not All Inclusive, You Will
- Act as the point of contact between the management and internal/external staff/clients.
- Create and route correspondences as required by Executives and corporate staff
- Provides exceptional client services make travel arrangements (flight bookings, hotel bookings and transportations as well as other clients requests)
- Provide support to HR Services by assisting in distributing ID cards, proximity access, and exemption pass to onsite new hires/employees
- Maintain confidentiality of all handled information and documents
- Attends to Room Reservation requests promptly
- Display a high regard and always demonstrate Acquire's Values
- Ensure that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy
a Bit About You
- Trustworthy
- Exemplary English speaking and comprehension skill
- Has great attention to details and accuracy
- Has great organizational and planning skills; able to multi-task in a high paced environment
- Good judgment and decision making ability
- Confident
- Has initiative to drive change
- Quick in analyzing and solving day to day challenges
- Exceptional customer service
- Has high degree of professionalism
What Success Looks Like
- Zero security breach.
- Excellent feedback from employees, guests, visitors and clients.
- Achievement in duty with a high degree of accuracy, satisfaction and efficiency.
What We Value
We're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
- Curious and Clever Smart questions spark smart solutions
- Entrepreneurial Energy Think like an owner. Solve like a founder
- Fast with Intent We move fast and deliver real results
- Laugh and Learn We don't take ourselves too seriously, just our results
As an Acquire Intelligence employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.
Join the A-Team and experience the A-Life!
