Finance Technical Solutions Assistant / IT Service Desk Analyst

Hiring: Finance Technical Solutions Assistant / IT Service Desk Analyst

Hybrid | Makati

Full-time | 6-Month Contract (Renewable)

Salary: Negotiable (based on experience)

Panoptik Global is seeking a Finance Technical Solutions Assistant to support the FinCoorP ticketing system and financial reporting tools.

Key Responsibilities:

Administer and support the FinCoorP helpdesk and ticketing system

Monitor, clean up, and analyze tickets for accurate reporting

Create and maintain reports and PowerBI dashboards

Update system documentation and conduct user support and training

Assist with system testing, automation, and process improvements

Qualifications:

Degree in IT, Business Administration, Accounting, or related field

At least 5 years of relevant experience

Experience with helpdesk/ticketing systems and reporting tools

PowerBI, Oracle, SharePoint, or Microsoft Power Platform experience is an advantage

Strong analytical skills and MS Office proficiency

Fluent in English